Is there any reason why the icon does not display when setting up actions for Chat messages? For example, the heart icon does not display below:
On title of configure action, you can insert a heart emoji instead of Icon.
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The bigger problem to me is users don’t know that there’s an action there. I talked about this before but we should make it easier for people to recognize they can do more things that just view the message on that layout.
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Fully agree. The 3 grey dots used elsewhere is an option perhaps… trying to use the pop-up menu is also far too tricky since it comes and goes…
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