I am using Glide AI in an action to extract information from an uploaded document. Action is triggered on form submit.
When I include a Set Column Value step in the action, the AI Generate Text action completes but within a couple of seconds, the generated text “disappears” from the result column.
If I delete the Set Column Value step (it sets a date column to a set value), the action works as expected.
Any idea why? Is it a bug?
Appreciate.
Do either of the first two steps refer to the Date column at all?
Hi - No they do not.
And I just noticed that the scenario where I have excluded the set column value also ultimately fails. Not sure on exact time frame but eventually the Generate Text column reverts to null / empty value.
I have made these AI columns user specific since they are being used in a form to capture the record. Might this perhaps have something to do with the issue?
This sounds suspiciously like an issue that @MatthewS encountered in one of our Apps recently. We have an open support ticket with Glide regarding it.
Ought I to report as a bug as well? How can I stay informed regards outcome of the current ticket?
Thank you for feedback!
I still haven’t seen this resolved, and just checked back with Glide support to ask for an update.
In the case I’ve encountered, I have a the PDF Monkey integration action of “Generate PDF.” It successfully generates a pdf, and writes a url for the image to a text field. Sometimes, the url disappears after just a few seconds, sometimes after a much longer timeframe, sometimes it behaves and doesn’t delete.
I added a backup copy so to say, where in the action after the generate pdf, I have a set column action that takes the url and sets it to another column. Interestingly this column is not deleted after a few seconds like the first location of the url, but sometime after a while I’ll notice it disappears as well.
I’ll update back here if I see this this seems to be resolved.
