Hey there I have recently made a social media app where one can login by either google or emil. But fer hours after loggin in, the email of the user automatically changes into a weird one. The reason is completely unknown. Please help me to resolve this issue.

Is your app a Pro app? If so, have you changed the setting to collect user’s real email. To do so, please: Open your app builder Go to settings Click on privacy Scroll down Select “collect real user email addresses” on the user email addresses section. Note: this will only work if your app is on a Pro Plan.

can you help me i have already some of users from the number 1 to 9 i can collect the real email but from the number 10 i can’t collect the real email, i use free plan

free plans, now can collect real emails

[スクリーンショット (307)] [スクリーンショット (308)] when i click to collect real email, it’s needed to upgrade if i wanna collect real email

did you switch your app to teams?

I think i’m using private with free plans, how i can check that! [スクリーンショット (309)]

it is in the folder? try to open a new team and transfer it

i try this, but maybe it’s not work

hmmm… it works on my free apps

oh… I just checked my apps and no more real emails! hmmm… ok we gonna have to go back to collecting emails through scripts, I guess Glide need some money LOL they took out that options for free plans

Email issue query

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Jeff_Hager October 6, 2022, 11:49am 14

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Email issue query

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