DocsAutomator Signatures

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1

I generated documents with DocsAutomator and everything was and is alright apart from this document. It just happened from 2 days ago, the signatures don’t keep the 30 by 30 pixels size or any other size that I’m selecting. Do any of you know why?

Kind regards

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1804×884 76.6 KB

2

Are you selecting the size directly inside Docs Automator website or some other way?

3

@Rupert might be able to help with this.

4

Thanks for tagging @ThinhDinh :slight_smile:

@scotfield123 Potentially you’re still using width suffixes on placeholders (e.g. {{image_someName_30}}? In that case, please remove the width from the placeholder ({{image_someName}}, refresh in your automation and set dimensions under settings in your automation:

Screenshot 2024-07-26 at 07.08.34
Screenshot 2024-07-26 at 07.08.34898×598 30.4 KB

If you continue facing this issue, please reach out to support any time. Thank you!

5

Thank you, Rupert, always the best.

6

Quick shout out for Rupert at DocsAutomator. Incredible support always. So responsive and a great product.

7

Thank you @Andrew_Davies!! :raised_hands:

8

I second that. He has always been super supportive so I know I can tag him in here.

9

Thank you, @ThinhDinh!