Essentially we have an external support live chat that uses embed code. I want to know if we have the customer click on get support where the action will create a new screen, can I embed embed code there? If so, how would I do it? Not experienced with this.
Try a web embed component.
Hi Darren, this only seems to allow for a URL not actual embed code?
What I’m trying to get in looks like this:
< script
src=“xxxxx.com”
data-resources-url=“xxxxx.com”
data-widget-id=“66dacxxxxxxxxxxxx” >
Try an HTML to URL column first, then use that result in a web embed.
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No guarantee that it would work, but what are you supposed to see? The web embed is a sandboxed iframe, so it can be limiting in certain circumstances, compared to placing code directly of a web page.
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Based on these instructions for my chatbot does it sounds like I can use the approach above to embed by chatbot?
Namely: Add frame code to an html to URL column and add that value to a web embed component?
Or do I need to try something different?
Theoretically it should work. Only one way to find out.
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Thanks. Was just confirming that I was on the right track and that yes in theory this approach should work and is therefore worth testing.
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