Can someone help me understand the 24hr restore cycle?

Hey all, I’m just looking for a little understanding on something.
I submitted a support ticket that resulted in the (amazing) Glide team having to restore my dashboard to a different snapshot. I was told it would take “up to 24 hours” to be available.

I’m not at the 24 hour mark yet, it’s more like 22 hours at this point; but I’m just curious, what is happening in the background that makes for such a long delay?

uh oh. I’m now beyond the 24 hour mark with no change. Must be something else at play.

I’m not sure this is a topic that has been discussed many times in the forum. Technically, I believe only Glide people can answer you directly on this and you may have a better chance to get the answer from the support ticket itself.

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