I’m reaching out for help with an issue. Our team (5 members) developed an app in Glide called CETE. I last accessed it in March 2025, but recently noticed it’s no longer available in my account.
Since I’m not sure if the admin might have deleted it, I wanted to check if there is any way to restore the app. This project is important to my work, and I’d really appreciate any guidance from the Glide team or community on whether recovery is possible and what steps I should take.
Hi Jeff. Thank you for your response! Could you clarify what you mean by “Classic”? I was using the free plan, so I believe it might have been a Classic app.
Thank you, Hassan, for this information! I noticed it says: “If you do not migrate your Classic App by June 30th, it will be automatically migrated for you. Once migrated, links to your Classic App will redirect to your New Glide App.”
Does this mean my app has already been moved to the New Glide App? If so, where can I find it?
There have been several complaints of the auto migration not happening for several users. I had received a handful of emails beforehand warning of the deprecation of classic apps, but it seems several people did not receive such emails. The builder also gave warnings any time you went into the builder to work on a classic app. After June 30th, the builder locked you out of maintaining the app, and I believe the published app would display some sort of indication that it was no longer available. Eventually all remaining classic apps were deleted about a month later.
Personally, since I’m active in Glide quite a bit, I had enough advanced notice where I either rebuilt my apps myself or did the conversion manually if it’s something I wanted to keep, so I’m not aware of any apps that I’ve lost…at least not yet. Seems that some others including yourself, weren’t so fortunate, especially if apps sat dormant for several months and users were not actively building or using their apps.
I don’t know if free plans were intentionally left out of the migration process or something failed with either the prior notification emails or the migration process itself. There does seem to be a lack of communication in that regard. There has also been next to no communication from Glide regarding how they handled the process, or how successful it was. I suspect it was an underhanded way of cleaning up old apps that were determined as not being used anymore.
Honestly, the best advice we’ve been given is r affected users to contact Glide support. I don’t know what they can do at this point, especially since we are a few months past now, but it’s all we can suggest. Being it was a free plan, I also don’t know how much support they would provide anyway.
It’s unfortunate and I feel it should have been handled better, but that’s all I can really say about it.
Thank you for the detailed explanation. I actually never received any notifications about the Classic app deprecation, and since I’m on a free plan, Glide doesn’t provide human agent support. Do you happen to know if they have a support email that I could try contacting to see if recovery is possible? I appreciate any guidance you can provide.