Hi, I´ve created a custom form so my team can add a request when client place an order.
The problem im trying to solve is that the product that we are selling have different Serial Number or code, but in the catalogue is the same name. We added a QTY Button, but I could not sort out that the form duplicate the number of QTY in the database.
Product has the same SKU, so the catalogue is only one product. I’m trying to make an action that if the team entries more than 1 unit to the form, the form duplicates the item, so then we can manually assign the serial numbers when dispatch
For Example, smartphone, computers, headset catalogues only show model, but then when assigned/dispatched each item has different serial numbers or imei number. This way we have a reduce catalogue, but then we have a long and extensive inventory sheet.