My business model is to offer customers a trial period after which they subscribe to the app. This can be awkward “jiggling” Pro licences (which they all need) but it is workable. To date I have only had one customer not proceed, however today I have another. Both are due to Glide charting.
Despite numerous positive comments about the app, it seems that the small (but key) ability to control chart colours has bitten me again. The customer says “We will need the charts to be less confusing as it is important for the information displayed to be consistent. At the moment the chart colours do not match the feedback colours and also change around from time to time”.
The issue they have is that the pie charts are used to show a breakdown of user feedback and feedback can be red, amber or green. It is not possible to control pie chart colours and so often red feedback may be shown as green on the chart! Additionally the chart colours for a specific feedback category (i.e. one pie slice) can also change because I think the theme’s “first colour” is used for the highest number?
I know that I have asked before but I am extremely keen to get this customer on-board. Has anybody found a way to address this? Is there anything in the works from the Glide Team (@Mark?) that I could suggest is “coming down the line”?