# Zapier - action doesn't trigger **URL:** \ **Category:** Ask for Help\ **Created:** [December 27, 2022, 8:41am UTC](https://community.glideapps.com/t/zapier-action-doesnt-trigger/56078 "2022-12-27T08:41:13Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![Palev](https://avatars.discourse-cdn.com/v4/letter/p/ed8c4c/32.png) [@Palev](https://community.glideapps.com/u/Palev)\ **Post date:** [December 27, 2022, 8:41am UTC](https://community.glideapps.com/t/zapier-action-doesnt-trigger/56078/1 "2022-12-27T08:41:13Z")
I have 2 actions on a button: 1. open link 2. trigger zap The zap triggering doesn’t work although I set the zapier trigger & action in zapier. The zap is not triggering when testing the button nor when I want to load more samples in zapier. ![Screenshot 2022-12-27 at 10.40.34](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/1/4/146ad03d9306b3565273314df5957f798b8bfd95.png) ---
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [December 27, 2022, 9:03am UTC](https://community.glideapps.com/t/zapier-action-doesnt-trigger/56078/2 "2022-12-27T09:03:54Z")
What if you remove the “Open link” action, does the Zap work in that case? Why do you need to open a link before triggering a Zap? Can you describe more about your use case? ---
**Author:** ![Palev](https://avatars.discourse-cdn.com/v4/letter/p/ed8c4c/32.png) [@Palev](https://community.glideapps.com/u/Palev)\ **Post date:** [December 27, 2022, 9:08am UTC](https://community.glideapps.com/t/zapier-action-doesnt-trigger/56078/3 "2022-12-27T09:08:23Z")
The zap can be triggered after or before the open link. The use case here is like this: 1. User clicks a button 2. The information is send to CRM with Zapier So here the important thing is to have 2 actions on a button. One that opens a link and one that sends info to zapier The order doesn’t affect as the zap won’t trigger either case. ---
**Author:** ![Palev](https://avatars.discourse-cdn.com/v4/letter/p/ed8c4c/32.png) [@Palev](https://community.glideapps.com/u/Palev)\ **Post date:** [December 27, 2022, 9:22am UTC](https://community.glideapps.com/t/zapier-action-doesnt-trigger/56078/4 "2022-12-27T09:22:43Z")
Update: if I make a button with only 1 action - zapier, then it works. How would you recommend creating a button with 2 actions? 1 click and 1 trigger ---
**Author:** ![Palev](https://avatars.discourse-cdn.com/v4/letter/p/ed8c4c/32.png) [@Palev](https://community.glideapps.com/u/Palev)\ **Post date:** [December 27, 2022, 9:47am UTC](https://community.glideapps.com/t/zapier-action-doesnt-trigger/56078/5 "2022-12-27T09:47:08Z")
Also, I was thinking that custom action will be an option but when I save the steps and custom action, it won’t be displayed in the action list ---
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [December 27, 2022, 9:55am UTC](https://community.glideapps.com/t/zapier-action-doesnt-trigger/56078/6 "2022-12-27T09:55:46Z")
What is the link that the user is opening? What is the role of it in the flow? ---
**Author:** ![Palev](https://avatars.discourse-cdn.com/v4/letter/p/ed8c4c/32.png) [@Palev](https://community.glideapps.com/u/Palev)\ **Post date:** [December 27, 2022, 9:58am UTC](https://community.glideapps.com/t/zapier-action-doesnt-trigger/56078/7 "2022-12-27T09:58:21Z")
It worked with custom action Job done thanks for your help ---
**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\ **Post date:** [December 27, 2022, 11:11am UTC](https://community.glideapps.com/t/zapier-action-doesnt-trigger/56078/8 "2022-12-27T11:11:18Z")
How on earth were you doing it _without_ using a custom action? 🤔 ---
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [December 27, 2022, 12:41pm UTC](https://community.glideapps.com/t/zapier-action-doesnt-trigger/56078/9 "2022-12-27T12:41:49Z")
Yeah, there are two actions there so I don’t know what OP means in the original post…