# Woudl anyone happen to know what format to use or configuration in order to print a document made in DocsAutomator to a ticket printer?

**URL:** <https://community.glideapps.com/t/woudl-anyone-happen-to-know-what-format-to-use-or-configuration-in-order-to-print-a-document-made-in-docsautomator-to-a-ticket-printer/82621>\
**Category:** Ask for Help\
**Created:** [June 19, 2025, 9:38pm UTC](https://community.glideapps.com/t/woudl-anyone-happen-to-know-what-format-to-use-or-configuration-in-order-to-print-a-document-made-in-docsautomator-to-a-ticket-printer/82621 "2025-06-19T21:38:56Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Alan\_Ochoa\_Martinez](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/alan_ochoa_martinez/32/83354_2.png) [@Alan\_Ochoa\_Martinez](https://community.glideapps.com/u/Alan_Ochoa_Martinez)\
**Post date:** [June 19, 2025, 9:38pm UTC](https://community.glideapps.com/t/woudl-anyone-happen-to-know-what-format-to-use-or-configuration-in-order-to-print-a-document-made-in-docsautomator-to-a-ticket-printer/82621/1 "2025-06-19T21:38:56Z")

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I am having an issue where the tickets I make do not print well in my ticket printer. They either cut off too soon or have large margin on top of it.

 ![PHOTO-2025-06-18-17-00-34](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/0/c/0c07691df4f119042053ac9b67dbbf1a060983bc.jpeg)  
 ![PHOTO-2025-06-19-15-12-43](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/a/7/a7e4dd6d02c77edbc28baf5c52a72428b1b6fc28.jpeg)

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**Author:** ![Mazen](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/mazen/32/84042_2.png) [@Mazen](https://community.glideapps.com/u/Mazen)\
**Post date:** [June 19, 2025, 9:57pm UTC](https://community.glideapps.com/t/woudl-anyone-happen-to-know-what-format-to-use-or-configuration-in-order-to-print-a-document-made-in-docsautomator-to-a-ticket-printer/82621/2 "2025-06-19T21:57:22Z")

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### Template Setup (in Google Docs):

- **Page Size** : Custom
  - 80mm printer → `80mm x 200mm`

- **Margins** : Set all to `0 mm` or `2 mm` max
- **Font** : Use compact fonts like Arial, Roboto, Courier New, size 10–12)
- **Layout** : Disable “Print Layout” view, avoid extra spacing or images

### DocsAutomator Settings:

- Export as **PDF**
- Ensure content is vertically structured and narrow enough

### Printer Settings:

- Set paper size to match the ticket’s size I mentioned earlier
- Margins: None or Minimum
- Scale: 100%, don’t leave it at fit to page
- Disable header/footer and any auto top margin
- Turn off auto-cut if it cuts early

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**Author:** ![Rupert](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/rupert/32/44178_2.png) [@Rupert](https://community.glideapps.com/u/Rupert)\
**Post date:** [July 15, 2025, 8:12pm UTC](https://community.glideapps.com/t/woudl-anyone-happen-to-know-what-format-to-use-or-configuration-in-order-to-print-a-document-made-in-docsautomator-to-a-ticket-printer/82621/3 "2025-07-15T20:12:43Z")

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Thanks for supporting here, @Mazen!