# Workflow triggers but OpenAI response not saving to table

**URL:** <https://community.glideapps.com/t/workflow-triggers-but-openai-response-not-saving-to-table/84726>\
**Category:** General\
**Created:** [October 3, 2025, 2:17pm UTC](https://community.glideapps.com/t/workflow-triggers-but-openai-response-not-saving-to-table/84726 "2025-10-03T14:17:45Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![bid](https://avatars.discourse-cdn.com/v4/letter/b/fbc32d/32.png) [@bid](https://community.glideapps.com/u/bid)\
**Post date:** [October 3, 2025, 2:17pm UTC](https://community.glideapps.com/t/workflow-triggers-but-openai-response-not-saving-to-table/84726/1 "2025-10-03T14:17:45Z")

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I have a form that submits questions to a table. I’ve set up a workflow with OpenAI “Complete chat (with history)” to generate responses, but the Answer column stays empty after submission.

**Configuration:**

- Workflow triggered by form submission (App interaction)
- OpenAI action configured with system prompt, message from Question column, result set to Answer column
- Form shows “Success” but Answer field never populates
- No error messages or run history visible

**What I’ve verified:**

- OpenAI API connected with valid key and funds
- All workflow fields configured
- Result field set to correct column

What could cause the workflow to trigger but not save the OpenAI response?

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<div class="post-metadata">

**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [October 4, 2025, 4:44am UTC](https://community.glideapps.com/t/workflow-triggers-but-openai-response-not-saving-to-table/84726/2 "2025-10-04T04:44:38Z")

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Have you tried using the Glide AI action instead?