# Workflow email trigger

**URL:** <https://community.glideapps.com/t/workflow-email-trigger/81283>\
**Category:** Ask for Help\
**Created:** [April 11, 2025, 9:03am UTC](https://community.glideapps.com/t/workflow-email-trigger/81283 "2025-04-11T09:03:29Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![Stephen\_Hui](https://avatars.discourse-cdn.com/v4/letter/s/74df32/32.png) [@Stephen\_Hui](https://community.glideapps.com/u/Stephen_Hui)\
**Post date:** [April 11, 2025, 9:03am UTC](https://community.glideapps.com/t/workflow-email-trigger/81283/1 "2025-04-11T09:03:30Z")

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I have set up an email trigger for a CRM and configured the condition to classify leads as either qualified or unqualified by AI. For the qualified leads, the system is supposed to send an automatic email to the prospects. However, I am experiencing a problem: the system sends six emails to the same person. I have deleted the trigger and reset it, and I have tested it with different email addresses, but the issue persists. Is this a bug, or is there some setting I might have missed?

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**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\
**Post date:** [April 11, 2025, 9:19am UTC](https://community.glideapps.com/t/workflow-email-trigger/81283/2 "2025-04-11T09:19:51Z")

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Most likely the workflow is misconfigured.  
If you can show us, we may be able to point out the error.

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**Author:** ![Stephen\_Hui](https://avatars.discourse-cdn.com/v4/letter/s/74df32/32.png) [@Stephen\_Hui](https://community.glideapps.com/u/Stephen_Hui)\
**Post date:** [April 11, 2025, 9:26am UTC](https://community.glideapps.com/t/workflow-email-trigger/81283/3 "2025-04-11T09:26:22Z")

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![Capture](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/c/3/c3987d6563a0517aa6a0a479bbeeb3b4ad69e847.png)  
 ![2](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/1/f/1fde46eb8070cccfe8a2070c3023cdc69794948d.png)  
 ![3](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/1/0/1029f41239574e9240b9968c2fdaa9cdf30d92ac.png)  
 ![4](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/1/5/156d8d78730e596e421afb6533b7a93cfebc588d.png)  
 ![5](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/0/e/0e8d0aa4f8773987ff3ed83d318a8657354c4aad.png)  
 ![6](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/9/8/98c439ba820686524851d7914b41491d8eb562e9.png)

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<div class="post-metadata">

**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\
**Post date:** [April 11, 2025, 9:36am UTC](https://community.glideapps.com/t/workflow-email-trigger/81283/4 "2025-04-11T09:36:44Z")

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~~The way you have that setup, the Loop is pointless, because everything else happens outside the Loop.~~

~~What you probably need to do is move all those other nodes inside the Loop.~~

Apologies, my mistake. I misread that.

Let me have a closer look…

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**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\
**Post date:** [April 11, 2025, 9:44am UTC](https://community.glideapps.com/t/workflow-email-trigger/81283/5 "2025-04-11T09:44:16Z")

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Okay.

I don’t understand the point of the first two steps in the workflow?  
From what I can see, you are looping through the first 10 rows in your Leads table, and adding a new row for each one?

Wouldn’t you only want to add one row, for the incoming email?  
In which case, you shouldn’t need the loop.

My guess is that you currently have 6 rows in your Leads table, which is why you get 6 emails.

I’d just get rid of the Loop, and that will probably fix it.

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<div class="post-metadata">

**Author:** ![Stephen\_Hui](https://avatars.discourse-cdn.com/v4/letter/s/74df32/32.png) [@Stephen\_Hui](https://community.glideapps.com/u/Stephen_Hui)\
**Post date:** [April 11, 2025, 9:59am UTC](https://community.glideapps.com/t/workflow-email-trigger/81283/6 "2025-04-11T09:59:58Z")

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Yes, fixed it, thanks Darren!

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**Author:** ![system](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/system/32/53398_2.png) [@system](https://community.glideapps.com/u/system)\
**Post date:** [April 18, 2025, 10:00am UTC](https://community.glideapps.com/t/workflow-email-trigger/81283/7 "2025-04-18T10:00:25Z")

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