# Why are anonymous emails showing up? **URL:** \ **Category:** Ask for Help\ **Created:** [May 27, 2021, 11:51am UTC](https://community.glideapps.com/t/why-are-anonymous-emails-showing-up/27301 "2021-05-27T11:51:35Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![Timur](https://avatars.discourse-cdn.com/v4/letter/t/c67d28/32.png) [@Timur](https://community.glideapps.com/u/Timur)\ **Post date:** [May 27, 2021, 11:51am UTC](https://community.glideapps.com/t/why-are-anonymous-emails-showing-up/27301/1 "2021-05-27T11:51:35Z")
Help My App ![](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/2/5/250de34ad1eaee5eb08c542e9865ecbfa38a157f.png) to buidl [expert-elbow-255@anonymous.appuser.io](mailto:expert-elbow-255@anonymous.appuser.io) ![](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/e/a/ea04f5418ee27f9e25747748ae4386168b781c7c.png) what is the problem - why is this happening ---
**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\ **Post date:** [May 27, 2021, 11:54am UTC](https://community.glideapps.com/t/why-are-anonymous-emails-showing-up/27301/2 "2021-05-27T11:54:57Z")
Why is what happening? The anonymous email? You must have anonymous emails turned on. ---
**Author:** ![Timur](https://avatars.discourse-cdn.com/v4/letter/t/c67d28/32.png) [@Timur](https://community.glideapps.com/u/Timur)\ **Post date:** [May 27, 2021, 11:58am UTC](https://community.glideapps.com/t/why-are-anonymous-emails-showing-up/27301/3 "2021-05-27T11:58:05Z")
how to enable it ? ---
**Author:** ![Shiv](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/shiv/32/25831_2.png) [@Shiv](https://community.glideapps.com/u/Shiv)\ **Post date:** [May 27, 2021, 12:01pm UTC](https://community.glideapps.com/t/why-are-anonymous-emails-showing-up/27301/4 "2021-05-27T12:01:44Z")
Hey Timur, If you go to your settings page which is the tab next to your layout option on top on the right hand side you will see Privacy option. Its under that. By default in the free account its always anonymous email, if you want real email then you have to either upgrade to pro or explicitly ask the users to enter their email once again after login and store it in your table. ![Screenshot 2021-05-27 at 5.30.17 PM](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/8/d/8d1b7c09b88f3a56aeaf89a20b3b9efdfd5d9893.jpeg) Hope that helps -Shiv ---
**Author:** ![Timur](https://avatars.discourse-cdn.com/v4/letter/t/c67d28/32.png) [@Timur](https://community.glideapps.com/u/Timur)\ **Post date:** [May 27, 2021, 12:12pm UTC](https://community.glideapps.com/t/why-are-anonymous-emails-showing-up/27301/5 "2021-05-27T12:12:10Z")
> [@Timur](#): > > [expert-elbow-255@anonymous.appuser.io](mailto:expert-elbow-255@anonymous.appuser.io) what should I do to make this one disappear? [expert-elbow-255@anonymous.appuser.io](mailto:expert-elbow-255@anonymous.appuser.io) ? ---
**Author:** ![Shiv](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/shiv/32/25831_2.png) [@Shiv](https://community.glideapps.com/u/Shiv)\ **Post date:** [May 27, 2021, 12:14pm UTC](https://community.glideapps.com/t/why-are-anonymous-emails-showing-up/27301/6 "2021-05-27T12:14:53Z")
Unfortunately you cant ( from what i know ) the user has to register again so that his real email gets captured. ---
**Author:** ![Timur](https://avatars.discourse-cdn.com/v4/letter/t/c67d28/32.png) [@Timur](https://community.glideapps.com/u/Timur)\ **Post date:** [May 27, 2021, 12:17pm UTC](https://community.glideapps.com/t/why-are-anonymous-emails-showing-up/27301/7 "2021-05-27T12:17:47Z")
So the user must register on Glide and then log in to my program ? ---
**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\ **Post date:** [May 27, 2021, 1:10pm UTC](https://community.glideapps.com/t/why-are-anonymous-emails-showing-up/27301/8 "2021-05-27T13:10:45Z")
No, your users do not have to register with glide. They are only using your app, so they only have to register with your app. If you are on a free plan, or a pro plan with the anonymous/virtual emails turned on, then any new user that signs into your app will be assigned a new anonymous email address instead of their real email address. It’s to protect their privacy. Once they have signed in, they are registered to your app. If you do not want your users to have an anonymous email, then you can upgrade pro and turn the anonymous email option off. Any new users that sign in after that change will have their real email shown in the table. Existing user’s would have to have their data deleted and sign in again to get a row with their real email address.