# 🕵 Whoa! "Collect real user email..." is now a Pro feature

**URL:** <https://community.glideapps.com/t/whoa-collect-real-user-email-is-now-a-pro-feature/21804>\
**Category:** Ask for Help\
**Created:** [January 27, 2021, 1:14am UTC](https://community.glideapps.com/t/whoa-collect-real-user-email-is-now-a-pro-feature/21804 "2021-01-27T01:14:04Z")\
**Posts on this page:** 19\
**Page:** 1

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**Author:** ![Robert\_Petitto](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/robert_petitto/32/25193_2.png) [@Robert\_Petitto](https://community.glideapps.com/u/Robert_Petitto)\
**Post date:** [January 27, 2021, 1:14am UTC](https://community.glideapps.com/t/whoa-collect-real-user-email-is-now-a-pro-feature/21804/1 "2021-01-27T01:14:04Z")

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![Screen Shot 2021-01-26 at 8.13.56 PM](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/2/f/2f6c7c4d2bd73e42737c2aa4c6c11305c90f60f5.png)

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**Author:** ![david](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/david/32/62831_2.png) [@david](https://community.glideapps.com/u/david)\
**Post date:** [January 27, 2021, 1:18am UTC](https://community.glideapps.com/t/whoa-collect-real-user-email-is-now-a-pro-feature/21804/2 "2021-01-27T01:18:46Z")

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Note: all existing apps are grandfathered, meaning they retain the choice between Virtual and Real addresses.

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**Author:** ![Robert\_Petitto](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/robert_petitto/32/25193_2.png) [@Robert\_Petitto](https://community.glideapps.com/u/Robert_Petitto)\
**Post date:** [January 27, 2021, 1:20am UTC](https://community.glideapps.com/t/whoa-collect-real-user-email-is-now-a-pro-feature/21804/3 "2021-01-27T01:20:00Z")

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Thanks for the note! Quick question—will compose email to anon email forward emails to the actual address?

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**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\
**Post date:** [January 27, 2021, 1:21am UTC](https://community.glideapps.com/t/whoa-collect-real-user-email-is-now-a-pro-feature/21804/4 "2021-01-27T01:21:01Z")

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It was mentioned a couple of times.

> [@male\_detective Privacy: Virtual Email](https://community.glideapps.com/t/privacy-virtual-email/17716/3):
>
> This feature generates an anonymous, virtual email address when users sign into your app, to prevent you from keeping personal information in your sheet if you want to avoid it. As far as the user is concerned, the app will behave totally normally, but the app developer will only see a virtual email address like chosen-twist-631@anonymous.appuser.io. We plan to make this optional for paid apps, and mandatory on the Personal plan, to protect user privacy. If you want users to give you their ema…

> [@warning Important Change: Hide User Emails is now default](https://community.glideapps.com/t/important-change-hide-user-emails-is-now-default/19025/6):
>
> Then they should design their app to ask for this information explicitly. We also plan to make Collect Real User Emails a paid feature.

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**Author:** ![david](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/david/32/62831_2.png) [@david](https://community.glideapps.com/u/david)\
**Post date:** [January 27, 2021, 1:22am UTC](https://community.glideapps.com/t/whoa-collect-real-user-email-is-now-a-pro-feature/21804/5 "2021-01-27T01:22:01Z")

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> [@Robert\_Petitto](#):
>
> Quick question—will compose email to anon email forward emails to the actual address?

Eventually, but we have no plans to do it yet.

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**Author:** ![Robert\_Petitto](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/robert_petitto/32/25193_2.png) [@Robert\_Petitto](https://community.glideapps.com/u/Robert_Petitto)\
**Post date:** [January 27, 2021, 1:22am UTC](https://community.glideapps.com/t/whoa-collect-real-user-email-is-now-a-pro-feature/21804/6 "2021-01-27T01:22:41Z")

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Fantastic!

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**Author:** ![Wiz.Wazeer](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/wiz.wazeer/32/72423_2.png) [@Wiz.Wazeer](https://community.glideapps.com/u/Wiz.Wazeer)\
**Post date:** [January 27, 2021, 1:26am UTC](https://community.glideapps.com/t/whoa-collect-real-user-email-is-now-a-pro-feature/21804/7 "2021-01-27T01:26:07Z")

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Sorry but does that mean our scripts which send out emails when a new order confirmation row is added will now be sending the order to these anonymous, and not the real, emails?

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**Author:** ![david](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/david/32/62831_2.png) [@david](https://community.glideapps.com/u/david)\
**Post date:** [January 27, 2021, 1:26am UTC](https://community.glideapps.com/t/whoa-collect-real-user-email-is-now-a-pro-feature/21804/8 "2021-01-27T01:26:41Z")

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If you want to email someone, you will need their real email address.

If you are using a Buy Button or Cart, you will still get the user’s real email address when they make an in-app purchase.

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**Author:** ![Wiz.Wazeer](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/wiz.wazeer/32/72423_2.png) [@Wiz.Wazeer](https://community.glideapps.com/u/Wiz.Wazeer)\
**Post date:** [January 27, 2021, 1:30am UTC](https://community.glideapps.com/t/whoa-collect-real-user-email-is-now-a-pro-feature/21804/10 "2021-01-27T01:30:09Z")

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Got it! tx!

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**Author:** ![Alittis](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/alittis/32/20404_2.png) [@Alittis](https://community.glideapps.com/u/Alittis)\
**Post date:** [January 30, 2021, 11:28am UTC](https://community.glideapps.com/t/whoa-collect-real-user-email-is-now-a-pro-feature/21804/11 "2021-01-30T11:28:59Z")

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You should update the [documentation](https://docs.glideapps.com/all/etc/faq/limits-on-free-apps). It came as a surprize and I had some trouble understanding what was wrong - being new at Glide and trying to learn the framework with all the imposed Pro limitations 🙁

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**Author:** ![shej](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/shej/32/20783_2.png) [@shej](https://community.glideapps.com/u/shej)\
**Post date:** [January 30, 2021, 11:36am UTC](https://community.glideapps.com/t/whoa-collect-real-user-email-is-now-a-pro-feature/21804/12 "2021-01-30T11:36:22Z")

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Was just starting to like glide ☹ ☹ ☹

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**Author:** ![erwblo](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/erwblo/32/75_2.png) [@erwblo](https://community.glideapps.com/u/erwblo)\
**Post date:** [January 30, 2021, 11:49am UTC](https://community.glideapps.com/t/whoa-collect-real-user-email-is-now-a-pro-feature/21804/13 "2021-01-30T11:49:56Z")

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Not every Glide user reads every topic in the forum 😉

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**Author:** ![Mishta\_P](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/mishta_p/32/16900_2.png) [@Mishta\_P](https://community.glideapps.com/u/Mishta_P)\
**Post date:** [January 30, 2021, 12:09pm UTC](https://community.glideapps.com/t/whoa-collect-real-user-email-is-now-a-pro-feature/21804/14 "2021-01-30T12:09:58Z")

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You can still collect someone’s email, but you have to do it via a form etc.

As you are building it in yourself, you have to make sure that the end user is aware that you are collecting the data through your terms etc. I think the standard terms that basic glide apps have made GDPR issues for Glide themselves, also people may not have been aware that they were collecting email data in some cases.

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**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\
**Post date:** [January 30, 2021, 1:56pm UTC](https://community.glideapps.com/t/whoa-collect-real-user-email-is-now-a-pro-feature/21804/15 "2021-01-30T13:56:36Z")

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@erwblo somebody has to. 😉

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**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\
**Post date:** [January 30, 2021, 2:48pm UTC](https://community.glideapps.com/t/whoa-collect-real-user-email-is-now-a-pro-feature/21804/16 "2021-01-30T14:48:26Z")

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I do. Just saying…

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**Author:** ![Pablo\_books](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/pablo_books/32/2110_2.png) [@Pablo\_books](https://community.glideapps.com/u/Pablo_books)\
**Post date:** [January 30, 2021, 5:16pm UTC](https://community.glideapps.com/t/whoa-collect-real-user-email-is-now-a-pro-feature/21804/17 "2021-01-30T17:16:42Z")

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Thank God!

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<div class="post-metadata">

**Author:** ![david](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/david/32/62831_2.png) [@david](https://community.glideapps.com/u/david)\
**Post date:** [January 30, 2021, 5:58pm UTC](https://community.glideapps.com/t/whoa-collect-real-user-email-is-now-a-pro-feature/21804/18 "2021-01-30T17:58:29Z")

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The feature explains itself when you interact with it.

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**Author:** ![Pablo\_Sanz](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/pablo_sanz/32/16415_2.png) [@Pablo\_Sanz](https://community.glideapps.com/u/Pablo_Sanz)\
**Post date:** [January 30, 2021, 6:30pm UTC](https://community.glideapps.com/t/whoa-collect-real-user-email-is-now-a-pro-feature/21804/19 "2021-01-30T18:30:36Z")

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=ARRAYFORMULA( If( in any case there are problems in the formulas because the email is not reflected in the spreadsheets, If( for the use of your app created with glide requires user registration, I think that nothing else could be placed a textEntry requesting that you enter your email.), So when confirming the record, it falls on the spreadsheet and you could use it with the formulas you want.))

I have not tried but I understood that it would be the biggest inconvenience.

🤷🏾‍♂️ 🤷🏾‍♂️

✌🏾

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**Author:** ![NoCodeAndy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/nocodeandy/32/62530_2.png) [@NoCodeAndy](https://community.glideapps.com/u/NoCodeAndy)\
**Post date:** [January 17, 2024, 4:53pm UTC](https://community.glideapps.com/t/whoa-collect-real-user-email-is-now-a-pro-feature/21804/20 "2024-01-17T16:53:39Z")

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