# When I try to upgrade to Pro, my payment doesn't go through and I get the following message

**URL:** <https://community.glideapps.com/t/when-i-try-to-upgrade-to-pro-my-payment-doesnt-go-through-and-i-get-the-following-message/68299>\
**Category:** Ask for Help\
**Created:** [December 1, 2023, 1:27pm UTC](https://community.glideapps.com/t/when-i-try-to-upgrade-to-pro-my-payment-doesnt-go-through-and-i-get-the-following-message/68299 "2023-12-01T13:27:41Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![digital\_nomad](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/digital_nomad/32/67171_2.png) [@digital\_nomad](https://community.glideapps.com/u/digital_nomad)\
**Post date:** [December 1, 2023, 1:27pm UTC](https://community.glideapps.com/t/when-i-try-to-upgrade-to-pro-my-payment-doesnt-go-through-and-i-get-the-following-message/68299/1 "2023-12-01T13:27:41Z")

</div>

![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/0/7/079c09136686dd32d9e6a97e2da907429f3066b5.jpeg)  
When I try to upgrade to Pro, my payment doesn’t go through and I get the following message. “You already have a subscription with us. Click continue to manage it.”

So I canceled my current price plan and purchased Pro plan but didn’t work.

How can I handle this issue?