# Visitor access request does not show up on login screen

**URL:** <https://community.glideapps.com/t/visitor-access-request-does-not-show-up-on-login-screen/70171>\
**Category:** Ask for Help\
**Created:** [January 29, 2024, 12:00am UTC](https://community.glideapps.com/t/visitor-access-request-does-not-show-up-on-login-screen/70171 "2024-01-29T00:00:29Z")\
**Posts on this page:** 1\
**Showing post:** 8

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**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\
**Post date:** [January 29, 2024, 2:19am UTC](https://community.glideapps.com/t/visitor-access-request-does-not-show-up-on-login-screen/70171/8 "2024-01-29T02:19:26Z")

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Sorry. I don’t know what else to check. You may have to open a support ticket.

> [@How to open a support ticket?](https://community.glideapps.com/t/how-to-open-a-support-ticket/59883/2):
>
> Please note: the option to create a support ticket is only available if your App is in a Pro, Business or Enterprise Team. If you need help with a Billing Issue (on any plan), you should open a Billing Enquiry via the [Glide Support Page](https://www.glideapps.com/support). To create a Support Ticket: Open the App that is giving you problems, and go to Settings → Contact Support: Glide will prompt you to create a support link for your App. Click on Create Link:

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_[View the full topic](https://community.glideapps.com/t/visitor-access-request-does-not-show-up-on-login-screen/70171)._