# Video component crash

**URL:** <https://community.glideapps.com/t/video-component-crash/42908>\
**Category:** Ask for Help\
**Created:** [June 9, 2022, 9:20pm UTC](https://community.glideapps.com/t/video-component-crash/42908 "2022-06-09T21:20:22Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![abdul\_karim\_yassin](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/abdul_karim_yassin/32/43573_2.png) [@abdul\_karim\_yassin](https://community.glideapps.com/u/abdul_karim_yassin)\
**Post date:** [June 9, 2022, 9:20pm UTC](https://community.glideapps.com/t/video-component-crash/42908/1 "2022-06-09T21:20:22Z")

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There is a problem when I play a video in **samsung galaxy s21**. The video does not play or as if the video component crashes. I have tried on other platform it works without any problems.

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**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [June 10, 2022, 12:31am UTC](https://community.glideapps.com/t/video-component-crash/42908/2 "2022-06-10T00:31:47Z")

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Is the video on YouTube, Vimeo or you uploaded it to Glide? Can you record a video of the problem and submit it to the support team?

[https://glide-help.zendesk.com/hc/en-us/requests/new](https://glide-help.zendesk.com/hc/en-us/requests/new)

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**Author:** ![abdul\_karim\_yassin](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/abdul_karim_yassin/32/43573_2.png) [@abdul\_karim\_yassin](https://community.glideapps.com/u/abdul_karim_yassin)\
**Post date:** [June 12, 2022, 8:34am UTC](https://community.glideapps.com/t/video-component-crash/42908/3 "2022-06-12T08:34:44Z")

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unfortunately, I cannot record the video now but yes I have uploaded it to vimeo.

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**Author:** ![Robert\_Petitto](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/robert_petitto/32/25193_2.png) [@Robert\_Petitto](https://community.glideapps.com/u/Robert_Petitto)\
**Post date:** [June 12, 2022, 1:05pm UTC](https://community.glideapps.com/t/video-component-crash/42908/4 "2022-06-12T13:05:39Z")

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I’ve had other issues before with Galaxy 21… best to submit a ticket with Glide so they can inspect:  
[https://glide-help.zendesk.com/hc/en-us/requests/new](https://glide-help.zendesk.com/hc/en-us/requests/new)