# Users can't sign-up optionally anymore. ("allow users to request access" is gone)

**URL:** <https://community.glideapps.com/t/users-cant-sign-up-optionally-anymore-allow-users-to-request-access-is-gone/66787>\
**Category:** Report a Bug\
**Created:** [October 5, 2023, 4:02pm UTC](https://community.glideapps.com/t/users-cant-sign-up-optionally-anymore-allow-users-to-request-access-is-gone/66787 "2023-10-05T16:02:18Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Raphael\_Aebersold](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/raphael_aebersold/32/64167_2.png) [@Raphael\_Aebersold](https://community.glideapps.com/u/Raphael_Aebersold)\
**Post date:** [October 5, 2023, 4:02pm UTC](https://community.glideapps.com/t/users-cant-sign-up-optionally-anymore-allow-users-to-request-access-is-gone/66787/1 "2023-10-05T16:02:18Z")

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_First time reporting a bug? [Refer to our Start Here post.](https://community.glideapps.com/t/start-here-reporting-platform-bugs-issues/40)_

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**My App/Pages support link:**

- Instructions: [Support](http://www.glideapps.com/docs/reference/account/support#support-link)

**Describe the bug:**

- New users can’t sign up for the app anymore without a personal invite.

**Expected behavior:**

- People should be able to sign-up themselves (but also to use the public interface of the app)

**How to replicate:**

- In the builder under “settings” the “allow users to request access” is gone. Also the option of a public app with optional sign-up seems to be completely gone.

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**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\
**Post date:** [October 5, 2023, 4:08pm UTC](https://community.glideapps.com/t/users-cant-sign-up-optionally-anymore-allow-users-to-request-access-is-gone/66787/2 "2023-10-05T16:08:10Z")

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Can you show screenshots of your Privacy settings as well as your Users & Authentication settings.

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**Author:** ![Raphael\_Aebersold](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/raphael_aebersold/32/64167_2.png) [@Raphael\_Aebersold](https://community.glideapps.com/u/Raphael_Aebersold)\
**Post date:** [October 5, 2023, 4:49pm UTC](https://community.glideapps.com/t/users-cant-sign-up-optionally-anymore-allow-users-to-request-access-is-gone/66787/3 "2023-10-05T16:49:35Z")

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Hi @Jeff_Hager

 ![Screenshot 2023-10-05 at 18.38.24](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/3/6/366e8ad7ecc7c6ddd78ae69189d543bd4efc4c74.jpeg)  
 ![Screenshot 2023-10-05 at 18.38.36](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/6/c/6c527e8d26ccb9dcb0079e13d179d1eb36d33ba7.jpeg)  
 ![Screenshot 2023-10-05 at 18.38.46](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/f/e/fea8a5d396a59135cea5211810b107078d6f2760.jpeg)

Does this help?

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**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\
**Post date:** [October 5, 2023, 4:55pm UTC](https://community.glideapps.com/t/users-cant-sign-up-optionally-anymore-allow-users-to-request-access-is-gone/66787/4 "2023-10-05T16:55:48Z")

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> [@Raphael\_Aebersold](#):
>
> Also the option of a public app with optional sign-up seems to be completely gone.

It’s there.

 ![Screenshot_20231005-115058](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/1/f/1f89b7ee42dff5a37b478c92dd8bd4a5a6d8af78.jpeg)

Seems that you purposely have it set to not allow sign in.

> [@Raphael\_Aebersold](#):
>
> In the builder under “settings” the “allow users to request access” is gone.

Also there but inactive due to prior settings.

 ![Screenshot_20231005-115416](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/c/7/c751c9264b57040da2cef47e305abb6d60d329e0.jpeg)

If you change to Optional Sign In, does the ‘Allow User to Request Access’ option become available?

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**Author:** ![Raphael\_Aebersold](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/raphael_aebersold/32/64167_2.png) [@Raphael\_Aebersold](https://community.glideapps.com/u/Raphael_Aebersold)\
**Post date:** [October 5, 2023, 4:58pm UTC](https://community.glideapps.com/t/users-cant-sign-up-optionally-anymore-allow-users-to-request-access-is-gone/66787/5 "2023-10-05T16:58:31Z")

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Oh wow. I’m sorry. This is exactly what i was looking for. Thanks @Jeff_Hager , problem solved.

Have a great evening!  
Best, Raphael

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**Author:** ![system](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/system/32/53398_2.png) [@system](https://community.glideapps.com/u/system)\
**Post date:** [October 12, 2023, 4:59pm UTC](https://community.glideapps.com/t/users-cant-sign-up-optionally-anymore-allow-users-to-request-access-is-gone/66787/6 "2023-10-12T16:59:16Z")

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