# User can’t access app; getting “”Continue” screen

**URL:** <https://community.glideapps.com/t/user-can-t-access-app-getting-continue-screen/5371>\
**Category:** Report a Bug\
**Created:** [March 11, 2020, 10:53pm UTC](https://community.glideapps.com/t/user-can-t-access-app-getting-continue-screen/5371 "2020-03-11T22:53:37Z")\
**Posts on this page:** 11\
**Page:** 1

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**Author:** ![apertur.co](https://avatars.discourse-cdn.com/v4/letter/a/d9b06d/32.png) [@apertur.co](https://community.glideapps.com/u/apertur.co)\
**Post date:** [March 11, 2020, 10:53pm UTC](https://community.glideapps.com/t/user-can-t-access-app-getting-continue-screen/5371/1 "2020-03-11T22:53:37Z")

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App link: [https://autodesk-vlp-demo.glideapp.io/](https://autodesk-vlp-demo.glideapp.io/)

 ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/2X/3/3347117033572bdc5e56a52d9e022803fa1a6b7d.jpeg) ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/2X/c/c3eea4edf75dd87410e0d5e98b809d45eef69f81.jpeg)

Chrome on desktop, Safari on phone.

I can still access the app, but it requires copying the link and pasting in new browser tab.

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**Author:** ![david](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/david/32/62831_2.png) [@david](https://community.glideapps.com/u/david)\
**Post date:** [March 11, 2020, 10:55pm UTC](https://community.glideapps.com/t/user-can-t-access-app-getting-continue-screen/5371/2 "2020-03-11T22:55:41Z")

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Do you recall seeing this warning when you set your app’s accent color to white?

 ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/2X/8/8274ef90fecabb169ec5ea7b5faec4914f5e28d7.png)

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**Author:** ![apertur.co](https://avatars.discourse-cdn.com/v4/letter/a/d9b06d/32.png) [@apertur.co](https://community.glideapps.com/u/apertur.co)\
**Post date:** [March 11, 2020, 11:06pm UTC](https://community.glideapps.com/t/user-can-t-access-app-getting-continue-screen/5371/3 "2020-03-11T23:06:36Z")

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No. It’s been working fine til today.

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**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\
**Post date:** [March 11, 2020, 11:47pm UTC](https://community.glideapps.com/t/user-can-t-access-app-getting-continue-screen/5371/4 "2020-03-11T23:47:10Z")

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I can sign in by guessing where the entry fields are. It’s a lot of white on white. The rest of the app looks fine.

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**Author:** ![david](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/david/32/62831_2.png) [@david](https://community.glideapps.com/u/david)\
**Post date:** [March 12, 2020, 12:11am UTC](https://community.glideapps.com/t/user-can-t-access-app-getting-continue-screen/5371/5 "2020-03-12T00:11:45Z")

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Your app is using a white accent color. We warn you that it can make parts of your app hard to see. That’s precisely what is happening here, and it will be fine if you change the accent color from white.

We recently made changes to the login screen that made it worse in your case, but regardless, do not use white.

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**Author:** ![apertur.co](https://avatars.discourse-cdn.com/v4/letter/a/d9b06d/32.png) [@apertur.co](https://community.glideapps.com/u/apertur.co)\
**Post date:** [March 12, 2020, 1:29am UTC](https://community.glideapps.com/t/user-can-t-access-app-getting-continue-screen/5371/6 "2020-03-12T01:29:16Z")

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I am using the Pure White theme. When I change the accent color when using this theme, I can’t see any noticeable difference in the app. What does the accent color do when using the Pure White theme? If it just affects the log-in PIN screen, is there a way to preview that so I can choose a better color?

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**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\
**Post date:** [March 12, 2020, 1:36am UTC](https://community.glideapps.com/t/user-can-t-access-app-getting-continue-screen/5371/7 "2020-03-12T01:36:44Z")

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Another browser tab in incognito, or try to do the sign in on the hamburger menu.

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<div class="post-metadata">

**Author:** ![apertur.co](https://avatars.discourse-cdn.com/v4/letter/a/d9b06d/32.png) [@apertur.co](https://community.glideapps.com/u/apertur.co)\
**Post date:** [March 12, 2020, 1:46am UTC](https://community.glideapps.com/t/user-can-t-access-app-getting-continue-screen/5371/8 "2020-03-12T01:46:49Z")

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I’ve changed the accent to a darker color and filled my tile image to be white. How do I prevent the darker accent color from showing through around my tile? I’ve tried using rounded corners, but there’s always something showing through. It’s now dawned on me that I’ve been using a white accent color with the Pure White theme in my apps for precisely this reason. I couldn’t figure out any other way to keep the accent color from peeking from behind the tile.

 ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/2X/7/7978d73deac370d12f8812c0111ed18626664bc4.jpeg)

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<div class="post-metadata">

**Author:** ![david](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/david/32/62831_2.png) [@david](https://community.glideapps.com/u/david)\
**Post date:** [March 12, 2020, 3:34am UTC](https://community.glideapps.com/t/user-can-t-access-app-getting-continue-screen/5371/9 "2020-03-12T03:34:50Z")

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If your icon is a square, you won’t see the background color. Your icon is slightly taller than it is wide. This is why it says “square images work best” where you set your icon.

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<div class="post-metadata">

**Author:** ![david](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/david/32/62831_2.png) [@david](https://community.glideapps.com/u/david)\
**Post date:** [March 12, 2020, 3:36am UTC](https://community.glideapps.com/t/user-can-t-access-app-getting-continue-screen/5371/10 "2020-03-12T03:36:15Z")

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We also have more settings coming for the login screen very soon, so you should have more options in terms of colors and backgrounds.

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<div class="post-metadata">

**Author:** ![apertur.co](https://avatars.discourse-cdn.com/v4/letter/a/d9b06d/32.png) [@apertur.co](https://community.glideapps.com/u/apertur.co)\
**Post date:** [March 13, 2020, 4:33am UTC](https://community.glideapps.com/t/user-can-t-access-app-getting-continue-screen/5371/11 "2020-03-13T04:33:04Z")

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Got it. Looks like I got caught by a [known bug](https://answers.microsoft.com/en-us/office/forum/office_2007-powerpoint/save-as-picture-adds-unwanted-space-to-resulting/b5b8e7e9-d515-49f2-923d-845a441e69fa) in MS products. When saving a composite image as a single image, it often adds random borders around the original image. It’s been known for a decade, but I haven’t been able to find a solution other than editing the resulting image and re-saving it.
