# Use the same email for Glide login & community (help us help you) ℹ️

**URL:** <https://community.glideapps.com/t/use-the-same-email-for-glide-login-community-help-us-help-you/74026>\
**Category:** General\
**Created:** [June 10, 2024, 4:00pm UTC](https://community.glideapps.com/t/use-the-same-email-for-glide-login-community-help-us-help-you/74026 "2024-06-10T16:00:29Z")\
**Posts on this page:** 14\
**Page:** 1

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**Author:** ![NoCodeAndy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/nocodeandy/32/62530_2.png) [@NoCodeAndy](https://community.glideapps.com/u/NoCodeAndy)\
**Post date:** [June 10, 2024, 4:00pm UTC](https://community.glideapps.com/t/use-the-same-email-for-glide-login-community-help-us-help-you/74026/1 "2024-06-10T16:00:29Z")

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Hello Gliders!

The community is a great place for finding help with your Glide projects, but sometimes we need to escalate issues to the support team.

To make this process as smooth as possible, please ensure your Glide community profile email is the same as your Glide account email.

Find your email settings under Community Profile → Preferences:

 ![Profile Menu > Preferences](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/0/2/02643536ec5d0dd5737f7f1cb32fde49c558b9cf.png)

Thank you!

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**Author:** ![NoCodeAndy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/nocodeandy/32/62530_2.png) [@NoCodeAndy](https://community.glideapps.com/u/NoCodeAndy)\
**Post date:** [June 10, 2024, 4:00pm UTC](https://community.glideapps.com/t/use-the-same-email-for-glide-login-community-help-us-help-you/74026/2 "2024-06-10T16:00:50Z")

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**Author:** ![NoCodeAndy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/nocodeandy/32/62530_2.png) [@NoCodeAndy](https://community.glideapps.com/u/NoCodeAndy)\
**Post date:** [June 10, 2024, 4:03pm UTC](https://community.glideapps.com/t/use-the-same-email-for-glide-login-community-help-us-help-you/74026/3 "2024-06-10T16:03:35Z")

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**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [June 11, 2024, 1:08am UTC](https://community.glideapps.com/t/use-the-same-email-for-glide-login-community-help-us-help-you/74026/4 "2024-06-11T01:08:20Z")

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This is a good initiative.

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**Author:** ![Robert\_Petitto](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/robert_petitto/32/25193_2.png) [@Robert\_Petitto](https://community.glideapps.com/u/Robert_Petitto)\
**Post date:** [June 19, 2024, 9:02pm UTC](https://community.glideapps.com/t/use-the-same-email-for-glide-login-community-help-us-help-you/74026/5 "2024-06-19T21:02:35Z")

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Good call!

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**Author:** ![NoCodeAndy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/nocodeandy/32/62530_2.png) [@NoCodeAndy](https://community.glideapps.com/u/NoCodeAndy)\
**Post date:** [July 2, 2024, 4:10pm UTC](https://community.glideapps.com/t/use-the-same-email-for-glide-login-community-help-us-help-you/74026/6 "2024-07-02T16:10:29Z")

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**Author:** ![NoCodeAndy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/nocodeandy/32/62530_2.png) [@NoCodeAndy](https://community.glideapps.com/u/NoCodeAndy)\
**Post date:** [July 2, 2024, 4:10pm UTC](https://community.glideapps.com/t/use-the-same-email-for-glide-login-community-help-us-help-you/74026/7 "2024-07-02T16:10:52Z")

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**Author:** ![FrancoisDigico](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/francoisdigico/32/75651_2.png) [@FrancoisDigico](https://community.glideapps.com/u/FrancoisDigico)\
**Post date:** [July 24, 2024, 10:39pm UTC](https://community.glideapps.com/t/use-the-same-email-for-glide-login-community-help-us-help-you/74026/9 "2024-07-24T22:39:19Z")

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It totally depends if your app is private or public.

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**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\
**Post date:** [July 24, 2024, 10:57pm UTC](https://community.glideapps.com/t/use-the-same-email-for-glide-login-community-help-us-help-you/74026/10 "2024-07-24T22:57:57Z")

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Why would it matter if your app is public or private? This is just about using the same email in this forum, as the one used to access the glide builder. It has nothing to do specifically with an app or it’s privacy settings other than the app would be within the same team account.

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**Author:** ![FrancoisDigico](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/francoisdigico/32/75651_2.png) [@FrancoisDigico](https://community.glideapps.com/u/FrancoisDigico)\
**Post date:** [July 25, 2024, 12:02am UTC](https://community.glideapps.com/t/use-the-same-email-for-glide-login-community-help-us-help-you/74026/11 "2024-07-25T00:02:39Z")

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Sorry but I disagree, building an app with both private(B2B) and public(B2C) at the same time is adding a lot of complexity in the build. My Glide tables reflect that.  
That doesn’t mean I think I’m top over, just building a B2B4C. It’s doable and in motion with screens using 2 tables at same time.  
François

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**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [July 25, 2024, 12:08am UTC](https://community.glideapps.com/t/use-the-same-email-for-glide-login-community-help-us-help-you/74026/12 "2024-07-25T00:08:11Z")

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It seems like you’re talking about the wrong topic here.

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**Author:** ![FrancoisDigico](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/francoisdigico/32/75651_2.png) [@FrancoisDigico](https://community.glideapps.com/u/FrancoisDigico)\
**Post date:** [July 25, 2024, 12:11am UTC](https://community.glideapps.com/t/use-the-same-email-for-glide-login-community-help-us-help-you/74026/14 "2024-07-25T00:11:03Z")

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> [@Jeff\_Hager](#):
>
> t has nothing to do specifically with an app or it’s privacy settings other than the app would be within the same team account.

Not really,  
It has nothing to do specifically with an app or it’s privacy settings other than the app would be within the same team account.

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**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\
**Post date:** [July 25, 2024, 12:21am UTC](https://community.glideapps.com/t/use-the-same-email-for-glide-login-community-help-us-help-you/74026/15 "2024-07-25T00:21:39Z")

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I think you have misunderstood the purpose of this thread. It’s simply suggesting that you use the same email address when you create a Glide account and a Community Forum account. This is to help speed things up if you need support from Glide in the future. It has nothing to do with your app, with users of your app, or any privacy settings for your app.

If you have questions specifically regarding your app, then I suggest creating a new thread. I think you have gone off topic in this thread.

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**Author:** ![FrancoisDigico](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/francoisdigico/32/75651_2.png) [@FrancoisDigico](https://community.glideapps.com/u/FrancoisDigico)\
**Post date:** [July 25, 2024, 1:25am UTC](https://community.glideapps.com/t/use-the-same-email-for-glide-login-community-help-us-help-you/74026/16 "2024-07-25T01:25:22Z")

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Alright, thank you Jeff.  
No intent to hurt comunity. I’ll go quiet.
