# Use my current location not working
**URL:** https://community.glideapps.com/t/use-my-current-location-not-working/31351
**Category:** Ask for Help
**Created:** [September 4, 2021, 2:16am UTC](https://community.glideapps.com/t/use-my-current-location-not-working/31351 "2021-09-04T02:16:33Z")
**Posts on this page:** 20
**Page:** 1
### Author:  [@SuperMerabh](https://community.glideapps.com/u/SuperMerabh)
#### Post date: [September 4, 2021, 2:16am UTC](https://community.glideapps.com/t/use-my-current-location-not-working/31351/1 "2021-09-04T02:16:33Z")
Hello! the “Use my current location” doesn’t work when I try to add an item on iPhone. I simply can’t turn it on. Any ideas?
Thanks!
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### Author:  [@SantiagoPerez](https://community.glideapps.com/u/SantiagoPerez)
#### Post date: [September 4, 2021, 2:52am UTC](https://community.glideapps.com/t/use-my-current-location-not-working/31351/2 "2021-09-04T02:52:21Z")
Hola @SuperMerabh
Can you send a ticket to support ?
[https://glide-help.zendesk.com/hc/en-us/requests/new](https://glide-help.zendesk.com/hc/en-us/requests/new)
Remember to send a video and a support ticket.
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### Author:  [@PabloMFalero](https://community.glideapps.com/u/PabloMFalero)
#### Post date: [September 4, 2021, 1:10pm UTC](https://community.glideapps.com/t/use-my-current-location-not-working/31351/3 "2021-09-04T13:10:30Z")
I sent a ticket about this a while ago Santiago, I’ll send you the ticket number so you can review it, had a major issue with this
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### Author:  [@SuperMerabh](https://community.glideapps.com/u/SuperMerabh)
#### Post date: [September 4, 2021, 2:45pm UTC](https://community.glideapps.com/t/use-my-current-location-not-working/31351/4 "2021-09-04T14:45:54Z")
Done
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### Author:  [@Abe\_Uccello](https://community.glideapps.com/u/Abe_Uccello)
#### Post date: [July 16, 2022, 3:03pm UTC](https://community.glideapps.com/t/use-my-current-location-not-working/31351/5 "2022-07-16T15:03:52Z")
Does anyone know if this has been resolved? I seem to have same problem on iPhone. Distance not calculating from “current location”.
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### Author:  [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)
#### Post date: [July 16, 2022, 3:13pm UTC](https://community.glideapps.com/t/use-my-current-location-not-working/31351/6 "2022-07-16T15:13:57Z")
Make sure you have location services enabled on both the phone and the browser.
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### Author:  [@Abe\_Uccello](https://community.glideapps.com/u/Abe_Uccello)
#### Post date: [July 16, 2022, 3:18pm UTC](https://community.glideapps.com/t/use-my-current-location-not-working/31351/7 "2022-07-16T15:18:04Z")
They are all on. Still getting a blank cell.
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### Author:  [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)
#### Post date: [July 16, 2022, 3:29pm UTC](https://community.glideapps.com/t/use-my-current-location-not-working/31351/8 "2022-07-16T15:29:47Z")
Is there any chance that you rejected the location permission that should have popped up when you accessed the app for the first time? If so, you’ll have to go into your browser settings, then find site settings and turn on the location permission manually, or clear the browser cache for the app.
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### Author:  [@Abe\_Uccello](https://community.glideapps.com/u/Abe_Uccello)
#### Post date: [July 16, 2022, 3:53pm UTC](https://community.glideapps.com/t/use-my-current-location-not-working/31351/9 "2022-07-16T15:53:31Z")
I had accepted the location permission originally. I just deleted the app from the homescreen, cleared cache and history and relaunched the app. It is not asking me for location permission now and still not working. Is there some setting I might be missing in user profiles to get this to work properly perhaps?
I have lat, long coordinates entered and is a text entry, is that correct?
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### Author:  [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)
#### Post date: [July 16, 2022, 5:09pm UTC](https://community.glideapps.com/t/use-my-current-location-not-working/31351/10 "2022-07-16T17:09:23Z")
As long as your coordinates look like this format, then you should be good.
`38.8897,-77.0089`
If it’s still not working, then I would have to think that something is blocking it on your device. There aren’t any additional settings in glide to make it work. Make is location is enabled on BOTH the device as well as the browser.
Can you share a screenshot of your distance column configuration?
> **[Understand & manage your location when you search on Google - iPhone...](https://support.google.com/websearch/answer/179386?hl=en&co=GENIE.Platform=iOS#zippy=,for-a-website)**
>
> When you search on Google, like with Maps, Search or Google Assistant, your current location is used to give you more helpful results. For example, if you search for coffee shops, you’re likely
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### Author:  [@Abe\_Uccello](https://community.glideapps.com/u/Abe_Uccello)
#### Post date: [July 16, 2022, 6:12pm UTC](https://community.glideapps.com/t/use-my-current-location-not-working/31351/11 "2022-07-16T18:12:39Z")
Thanks Jeff. I did adjust settings for the website and still nothing. Here are the screen shots…
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### Author:  [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)
#### Post date: [July 16, 2022, 11:10pm UTC](https://community.glideapps.com/t/use-my-current-location-not-working/31351/12 "2022-07-16T23:10:48Z")
It looks like you have everything configured correctly as far as the app goes. I’m really not sure what else you could check. I don’t use an apple device, so I really can’t help much. I did check one of my apps, which does use the distance column and it appears to be working. Sorry I can’t be of more help.
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### Author:  [@Abe\_Uccello](https://community.glideapps.com/u/Abe_Uccello)
#### Post date: [July 16, 2022, 11:23pm UTC](https://community.glideapps.com/t/use-my-current-location-not-working/31351/13 "2022-07-16T23:23:14Z")
Thanks for all your effort and direction. I really appreciate it.
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### Author:  [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)
#### Post date: [July 16, 2022, 11:41pm UTC](https://community.glideapps.com/t/use-my-current-location-not-working/31351/14 "2022-07-16T23:41:47Z")
Does the distance show in the builder?
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### Author:  [@Abe\_Uccello](https://community.glideapps.com/u/Abe_Uccello)
#### Post date: [July 17, 2022, 12:18am UTC](https://community.glideapps.com/t/use-my-current-location-not-working/31351/15 "2022-07-17T00:18:21Z")
No, it doesn’t.
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### Author:  [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)
#### Post date: [July 17, 2022, 1:11am UTC](https://community.glideapps.com/t/use-my-current-location-not-working/31351/16 "2022-07-17T01:11:26Z")
Weird, I would suggest contacting support for help.
[https://glide-help.zendesk.com/hc/en-us/requests/new](https://glide-help.zendesk.com/hc/en-us/requests/new)
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### Author:  [@John\_Romano](https://community.glideapps.com/u/John_Romano)
#### Post date: [May 9, 2023, 9:19pm UTC](https://community.glideapps.com/t/use-my-current-location-not-working/31351/17 "2023-05-09T21:19:30Z")
SOLVED!
https://www.loom.com/embed/6193525c7783472390fd118be2691ad0
Video Link: [SOLVED | Loom](https://www.loom.com/share/6193525c7783472390fd118be2691ad0)
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### Author:  [@Jade\_C9](https://community.glideapps.com/u/Jade_C9)
#### Post date: [March 30, 2024, 7:50pm UTC](https://community.glideapps.com/t/use-my-current-location-not-working/31351/19 "2024-03-30T19:50:30Z")
Would you be able to share your steps to solve this? I am encountering a similar problem for one of my users. They have enable their location settings for the app on the home screen, but they cannot recall if they denied permissions during the initial set up.
I have tried to watch your video you kindly posted, but cannot view.
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### Author:  [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)
#### Post date: [March 30, 2024, 7:55pm UTC](https://community.glideapps.com/t/use-my-current-location-not-working/31351/20 "2024-03-30T19:55:12Z")
I’ve fixed the video if you want to view it now.
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### Author:  [@Jade\_C9](https://community.glideapps.com/u/Jade_C9)
#### Post date: [March 30, 2024, 7:57pm UTC](https://community.glideapps.com/t/use-my-current-location-not-working/31351/21 "2024-03-30T19:57:17Z")
Thank you so much! I can view now, so will try the steps suggested.
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