# Usage on builder not showing

**URL:** https://community.glideapps.com/t/usage-on-builder-not-showing/44643
**Category:** Report a Bug
**Created:** [July 17, 2022, 5:59am UTC](https://community.glideapps.com/t/usage-on-builder-not-showing/44643 "2022-07-17T05:59:15Z")
**Posts on this page:** 7
**Page:** 1

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### Author: ![Fajar\_Prasetyo](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/fajar_prasetyo/32/45072_2.png) [@Fajar\_Prasetyo](https://community.glideapps.com/u/Fajar_Prasetyo)
#### Post date: [July 17, 2022, 5:59am UTC](https://community.glideapps.com/t/usage-on-builder-not-showing/44643/1 "2022-07-17T05:59:15Z")

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hi all, right now I’m still using the free plan, and I want to know my usage,  
I tried to access usage, but it is always showing loading like this

 ![Screen Shot 2022-07-17 at 12.47.27 PM](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/8/6/86d1f06fa63ead8cdf92486ce7de6ebbd5cca18b.jpeg)

any idea how I can see my usage row

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### Author: ![SantiagoPerez](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/santiagoperez/32/16807_2.png) [@SantiagoPerez](https://community.glideapps.com/u/SantiagoPerez)
#### Post date: [July 17, 2022, 11:07am UTC](https://community.glideapps.com/t/usage-on-builder-not-showing/44643/2 "2022-07-17T11:07:00Z")

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Hi @Fajar_Prasetyo

If you have not, please submit a support ticket to take a look a this.

[https://share.hsforms.com/16jL7NgZYSsW9DinHwTIqZAbvbdc](https://share.hsforms.com/16jL7NgZYSsW9DinHwTIqZAbvbdc)

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### Author: ![Daniel\_Canup](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/daniel_canup/32/32850_2.png) [@Daniel\_Canup](https://community.glideapps.com/u/Daniel_Canup)
#### Post date: [July 17, 2022, 7:26pm UTC](https://community.glideapps.com/t/usage-on-builder-not-showing/44643/3 "2022-07-17T19:26:09Z")

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I am having the exact same issue.

 ![Screenshot by Dropbox Capture](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/3/b/3bee2348778d91c3c9dbf3cd3b94f1cceafb449c.jpeg)

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### Author: ![Dilon\_Perera](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/dilon_perera/32/85652_2.png) [@Dilon\_Perera](https://community.glideapps.com/u/Dilon_Perera)
#### Post date: [July 17, 2022, 8:30pm UTC](https://community.glideapps.com/t/usage-on-builder-not-showing/44643/4 "2022-07-17T20:30:07Z")

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I’m not sure if this helps for you guys but now I faced the same issue and it was due to a connection issue and after I reconnect my dongle then it worked and no issues yet! Hope this issue will solve for you guys soon! Thank you

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### Author: ![rayo](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/rayo/32/91372_2.png) [@rayo](https://community.glideapps.com/u/rayo)
#### Post date: [July 17, 2022, 9:52pm UTC](https://community.glideapps.com/t/usage-on-builder-not-showing/44643/5 "2022-07-17T21:52:15Z")

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same here. I’m part of several teams. The main one, with the most usage, usage is not showing.

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### Author: ![Cristhian\_Motion\_Cax](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/cristhian_motion_cax/32/45089_2.png) [@Cristhian\_Motion\_Cax](https://community.glideapps.com/u/Cristhian_Motion_Cax)
#### Post date: [July 18, 2022, 4:24am UTC](https://community.glideapps.com/t/usage-on-builder-not-showing/44643/6 "2022-07-18T04:24:38Z")

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I have the same problem, I go days without being able to visualize

 ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/a/3/a30b96ac22376546ac2d2959c280d89e69fe5d6d.png)

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### Author: ![Fajar\_Prasetyo](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/fajar_prasetyo/32/45072_2.png) [@Fajar\_Prasetyo](https://community.glideapps.com/u/Fajar_Prasetyo)
#### Post date: [July 20, 2022, 8:30am UTC](https://community.glideapps.com/t/usage-on-builder-not-showing/44643/7 "2022-07-20T08:30:43Z")

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after I create a ticket for a bug report, right now everything is good.

thanks for team support 🙂
