# URGENT! System and Apps down? Not Loading? **URL:** \ **Category:** Report a Bug\ **Created:** [July 9, 2022, 9:55pm UTC](https://community.glideapps.com/t/urgent-system-and-apps-down-not-loading/44208 "2022-07-09T21:55:27Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Michael\_Trimboli](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/michael_trimboli/32/2601_2.png) [@Michael\_Trimboli](https://community.glideapps.com/u/Michael_Trimboli)\ **Post date:** [July 9, 2022, 9:55pm UTC](https://community.glideapps.com/t/urgent-system-and-apps-down-not-loading/44208/1 "2022-07-09T21:55:27Z")
Is the system down? No apps are loading and glide website running slow and wont load? ---
**Author:** ![George-Glide](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/george-glide/32/22384_2.png) [@George-Glide](https://community.glideapps.com/u/George-Glide)\ **Post date:** [July 9, 2022, 10:09pm UTC](https://community.glideapps.com/t/urgent-system-and-apps-down-not-loading/44208/2 "2022-07-09T22:09:00Z")
Loading fine for me. What part of the world are you in? Are other apps that require an internet connection loading? ---
**Author:** ![Michael\_Trimboli](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/michael_trimboli/32/2601_2.png) [@Michael\_Trimboli](https://community.glideapps.com/u/Michael_Trimboli)\ **Post date:** [July 9, 2022, 10:12pm UTC](https://community.glideapps.com/t/urgent-system-and-apps-down-not-loading/44208/3 "2022-07-09T22:12:44Z")
In Australia. Apps are now loading slowly, but the Glide website is taking a long time to load the My Apps page and then when selecting an app to open its is slow/wont load. ---
**Author:** ![George-Glide](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/george-glide/32/22384_2.png) [@George-Glide](https://community.glideapps.com/u/George-Glide)\ **Post date:** [July 9, 2022, 10:19pm UTC](https://community.glideapps.com/t/urgent-system-and-apps-down-not-loading/44208/4 "2022-07-09T22:19:56Z")
Please take screenshots when trying to visit [https://debug.fly.dev/](https://debug.fly.dev/) and [https://debug.ipv4.fly.dev/](https://debug.ipv4.fly.dev/). These will be helpful in diagnosing any issues with connectivity to the servers Glide uses in your region. ---
**Author:** ![Michael\_Trimboli](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/michael_trimboli/32/2601_2.png) [@Michael\_Trimboli](https://community.glideapps.com/u/Michael_Trimboli)\ **Post date:** [July 9, 2022, 10:28pm UTC](https://community.glideapps.com/t/urgent-system-and-apps-down-not-loading/44208/5 "2022-07-09T22:28:24Z")
See attached screenshots ![screenshot 2](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/3/c/3c82c7d57c548b372e9545badebfa25480ef7adc.png) ![screenshot 1](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/b/7/b7d0a0dccc8acce8f3fec2d9d7ae297b12e2e3f5.png) ---
**Author:** ![George-Glide](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/george-glide/32/22384_2.png) [@George-Glide](https://community.glideapps.com/u/George-Glide)\ **Post date:** [July 9, 2022, 10:37pm UTC](https://community.glideapps.com/t/urgent-system-and-apps-down-not-loading/44208/6 "2022-07-09T22:37:44Z")
Thanks, I will pass this info along to our network engineer. ---
**Author:** ![Michael\_Trimboli](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/michael_trimboli/32/2601_2.png) [@Michael\_Trimboli](https://community.glideapps.com/u/Michael_Trimboli)\ **Post date:** [July 9, 2022, 10:38pm UTC](https://community.glideapps.com/t/urgent-system-and-apps-down-not-loading/44208/7 "2022-07-09T22:38:51Z")
Thanks! Looking forward to a response. ---
**Author:** ![George-Glide](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/george-glide/32/22384_2.png) [@George-Glide](https://community.glideapps.com/u/George-Glide)\ **Post date:** [July 9, 2022, 10:42pm UTC](https://community.glideapps.com/t/urgent-system-and-apps-down-not-loading/44208/8 "2022-07-09T22:42:33Z")
Please create a screen recording video that shows the slowness. ---
**Author:** ![Michael\_Trimboli](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/michael_trimboli/32/2601_2.png) [@Michael\_Trimboli](https://community.glideapps.com/u/Michael_Trimboli)\ **Post date:** [July 9, 2022, 11:18pm UTC](https://community.glideapps.com/t/urgent-system-and-apps-down-not-loading/44208/9 "2022-07-09T23:18:51Z")
It’s just a loading screen or on iPhone it this error. What is the ETA and update?! All customers effected!! ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/5/1/517a9d9ff06854441bd0190eb1bf30ed4244e407.jpeg) ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/1/9/196322a86bde18d5fbeb4dab4faaf48e2fb82373.jpeg) ---
**Author:** ![George-Glide](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/george-glide/32/22384_2.png) [@George-Glide](https://community.glideapps.com/u/George-Glide)\ **Post date:** [July 9, 2022, 11:20pm UTC](https://community.glideapps.com/t/urgent-system-and-apps-down-not-loading/44208/10 "2022-07-09T23:20:28Z")
Please provide a screenshot with a speed test result. ---
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [July 9, 2022, 11:21pm UTC](https://community.glideapps.com/t/urgent-system-and-apps-down-not-loading/44208/11 "2022-07-09T23:21:51Z")
![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/6/b/6b6ff8b25d690f71754310b06fd4cd3f36027ad7.jpeg) If it helps, the link is loading normally for me in Vietnam (Chrome on MacOS). ---
**Author:** ![Michael\_Trimboli](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/michael_trimboli/32/2601_2.png) [@Michael\_Trimboli](https://community.glideapps.com/u/Michael_Trimboli)\ **Post date:** [July 9, 2022, 11:23pm UTC](https://community.glideapps.com/t/urgent-system-and-apps-down-not-loading/44208/12 "2022-07-09T23:23:19Z")
It just won’t load on a mobile device. Have you tried that? Screen recording will be a very long video because it’s not loading on a mobile. On a PC over a minute ---
**Author:** ![George-Glide](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/george-glide/32/22384_2.png) [@George-Glide](https://community.glideapps.com/u/George-Glide)\ **Post date:** [July 9, 2022, 11:23pm UTC](https://community.glideapps.com/t/urgent-system-and-apps-down-not-loading/44208/13 "2022-07-09T23:23:39Z")
And you sent a screenshot, not a recording. You said it was loading slow, is it not loading at all now? Also what part of Australia are you in? When we connect via a VPN from Sydney our test load the app and Glide very quickly. ---
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [July 9, 2022, 11:25pm UTC](https://community.glideapps.com/t/urgent-system-and-apps-down-not-loading/44208/14 "2022-07-09T23:25:06Z")
![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/0/8/084e58046d2a01654aa200db2d22b132e90127b1.jpeg) Loading for me. ---
**Author:** ![Michael\_Trimboli](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/michael_trimboli/32/2601_2.png) [@Michael\_Trimboli](https://community.glideapps.com/u/Michael_Trimboli)\ **Post date:** [July 9, 2022, 11:25pm UTC](https://community.glideapps.com/t/urgent-system-and-apps-down-not-loading/44208/15 "2022-07-09T23:25:17Z")
Is loading on PC but slow, a minute. on mobile phone not loading, see screenshot. I’m in Melbourne ---
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [July 9, 2022, 11:26pm UTC](https://community.glideapps.com/t/urgent-system-and-apps-down-not-loading/44208/16 "2022-07-09T23:26:13Z")
> [@George-Glide](#): > > When we connect via a VPN from Sydney our test load the app and Glide very quickly. Also loading quickly for me using an Australian VPN on Nord VPN. ---
**Author:** ![Michael\_Trimboli](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/michael_trimboli/32/2601_2.png) [@Michael\_Trimboli](https://community.glideapps.com/u/Michael_Trimboli)\ **Post date:** [July 9, 2022, 11:27pm UTC](https://community.glideapps.com/t/urgent-system-and-apps-down-not-loading/44208/17 "2022-07-09T23:27:36Z")
What about Melbourne? ---
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [July 9, 2022, 11:32pm UTC](https://community.glideapps.com/t/urgent-system-and-apps-down-not-loading/44208/18 "2022-07-09T23:32:05Z")
Interestingly, that didn’t work. ---
**Author:** ![Michael\_Trimboli](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/michael_trimboli/32/2601_2.png) [@Michael\_Trimboli](https://community.glideapps.com/u/Michael_Trimboli)\ **Post date:** [July 9, 2022, 11:32pm UTC](https://community.glideapps.com/t/urgent-system-and-apps-down-not-loading/44208/19 "2022-07-09T23:32:06Z")
Try this one…it eventually loads but over a minute…with or without wifi, no difference ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/e/9/e90eb785b8607ec853c53039cc7f3221f0d67423.jpeg) ---
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [July 9, 2022, 11:33pm UTC](https://community.glideapps.com/t/urgent-system-and-apps-down-not-loading/44208/20 "2022-07-09T23:33:36Z")
That worked instantly when I turned the Melbourne VPN off, so I think that’s there something off with the server in Melbourne. [Next page](https://community.glideapps.com/t/urgent-system-and-apps-down-not-loading/44208.md?page=2)