# Urgent: suddenly downgraded to legacy free plan

**URL:** <https://community.glideapps.com/t/urgent-suddenly-downgraded-to-legacy-free-plan/69970>\
**Category:** Ask for Help\
**Created:** [January 25, 2024, 12:41am UTC](https://community.glideapps.com/t/urgent-suddenly-downgraded-to-legacy-free-plan/69970 "2024-01-25T00:41:46Z")\
**Posts on this page:** 11\
**Page:** 3

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**Author:** ![Jin\_Park](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jin_park/32/69846_2.png) [@Jin\_Park](https://community.glideapps.com/u/Jin_Park)\
**Post date:** [January 25, 2024, 2:01am UTC](https://community.glideapps.com/t/urgent-suddenly-downgraded-to-legacy-free-plan/69970/42 "2024-01-25T02:01:20Z")

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FIxed thank you

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**Author:** ![david](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/david/32/62831_2.png) [@david](https://community.glideapps.com/u/david)\
**Post date:** [January 25, 2024, 2:02am UTC](https://community.glideapps.com/t/urgent-suddenly-downgraded-to-legacy-free-plan/69970/43 "2024-01-25T02:02:04Z")

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Thanks, folks. We’re still recovering a database, there’s about 10 minutes remaining.

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**Author:** ![rjryowit](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/rjryowit/32/51103_2.png) [@rjryowit](https://community.glideapps.com/u/rjryowit)\
**Post date:** [January 25, 2024, 2:14am UTC](https://community.glideapps.com/t/urgent-suddenly-downgraded-to-legacy-free-plan/69970/44 "2024-01-25T02:14:48Z")

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All good… Thanks!!

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**Author:** ![Agostino\_Mastroianni](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/agostino_mastroianni/32/66495_2.png) [@Agostino\_Mastroianni](https://community.glideapps.com/u/Agostino_Mastroianni)\
**Post date:** [January 25, 2024, 2:19am UTC](https://community.glideapps.com/t/urgent-suddenly-downgraded-to-legacy-free-plan/69970/45 "2024-01-25T02:19:40Z")

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all good here. thanks.

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**Author:** ![Marcos\_Aquino](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/marcos_aquino/32/69866_2.png) [@Marcos\_Aquino](https://community.glideapps.com/u/Marcos_Aquino)\
**Post date:** [January 25, 2024, 3:18am UTC](https://community.glideapps.com/t/urgent-suddenly-downgraded-to-legacy-free-plan/69970/46 "2024-01-25T03:18:54Z")

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I hope help reaches the free user. We are in a selection process validating more than 4 thousand applicants and now we only have access to 500 lines. I hope the other data is not lost.

OvXDA9kcIpdkmIRxvMlI

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**Author:** ![david](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/david/32/62831_2.png) [@david](https://community.glideapps.com/u/david)\
**Post date:** [January 25, 2024, 3:19am UTC](https://community.glideapps.com/t/urgent-suddenly-downgraded-to-legacy-free-plan/69970/47 "2024-01-25T03:19:26Z")

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@Marcos_Aquino the issue is resolved. Do you see any problems remaining?

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**Author:** ![Marcos\_Aquino](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/marcos_aquino/32/69866_2.png) [@Marcos\_Aquino](https://community.glideapps.com/u/Marcos_Aquino)\
**Post date:** [January 25, 2024, 3:21am UTC](https://community.glideapps.com/t/urgent-suddenly-downgraded-to-legacy-free-plan/69970/48 "2024-01-25T03:21:53Z")

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The message “This app has reached its rows limit” continues.  
My plan went back to the legacy. Until 1 hour ago I was working with 4 thousand lines and now this limitation.

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**Author:** ![david](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/david/32/62831_2.png) [@david](https://community.glideapps.com/u/david)\
**Post date:** [January 25, 2024, 3:37am UTC](https://community.glideapps.com/t/urgent-suddenly-downgraded-to-legacy-free-plan/69970/49 "2024-01-25T03:37:07Z")

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What is your team id ?

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**Author:** ![Marcos\_Aquino](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/marcos_aquino/32/69866_2.png) [@Marcos\_Aquino](https://community.glideapps.com/u/Marcos_Aquino)\
**Post date:** [January 25, 2024, 3:37am UTC](https://community.glideapps.com/t/urgent-suddenly-downgraded-to-legacy-free-plan/69970/50 "2024-01-25T03:37:43Z")

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OvXDA9kcIpdkmIRxvMlI

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<div class="post-metadata">

**Author:** ![Marcos\_Aquino](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/marcos_aquino/32/69866_2.png) [@Marcos\_Aquino](https://community.glideapps.com/u/Marcos_Aquino)\
**Post date:** [January 25, 2024, 3:53am UTC](https://community.glideapps.com/t/urgent-suddenly-downgraded-to-legacy-free-plan/69970/51 "2024-01-25T03:53:54Z")

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all good here. thanks!

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**Author:** ![system](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/system/32/53398_2.png) [@system](https://community.glideapps.com/u/system)\
**Post date:** [February 1, 2024, 3:54am UTC](https://community.glideapps.com/t/urgent-suddenly-downgraded-to-legacy-free-plan/69970/52 "2024-02-01T03:54:33Z")

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