# URGENT GMail Send Email Action Not Working **URL:** \ **Category:** Ask for Help\ **Tags:** glide-escalated\ **Created:** [November 19, 2024, 9:46pm UTC](https://community.glideapps.com/t/urgent-gmail-send-email-action-not-working/78035 "2024-11-19T21:46:18Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![Kiwi](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/kiwi/32/60332_2.png) [@Kiwi](https://community.glideapps.com/u/Kiwi)\ **Post date:** [November 19, 2024, 9:46pm UTC](https://community.glideapps.com/t/urgent-gmail-send-email-action-not-working/78035/1 "2024-11-19T21:46:18Z")
I have a send email action that I have not changed at all. It was working 2 days ago no issues, logged in today and the exact same action is not working it just comes up with an error saying “[send email] could not send email”. It has all of the information it needs, there should be no error. It has been moved to the new workflow design, is this causing a problem? It is just a simple send email action driven by a button click. ---
**Author:** ![MegannLock](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/megannlock/32/19680_2.png) [@MegannLock](https://community.glideapps.com/u/MegannLock)\ **Post date:** [November 19, 2024, 11:00pm UTC](https://community.glideapps.com/t/urgent-gmail-send-email-action-not-working/78035/2 "2024-11-19T23:00:06Z")
Are you using the Gmail integration? This is happening in one of my client’s apps too. Just checking. ---
**Author:** ![Kiwi](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/kiwi/32/60332_2.png) [@Kiwi](https://community.glideapps.com/u/Kiwi)\ **Post date:** [November 20, 2024, 12:16am UTC](https://community.glideapps.com/t/urgent-gmail-send-email-action-not-working/78035/3 "2024-11-20T00:16:59Z")
Yes, using gmail. So not just me 🥲 ---
**Author:** ![glide](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/glide/32/53398_2.png) [@glide](https://community.glideapps.com/u/glide)\ **Post date:** [November 20, 2024, 1:06am UTC](https://community.glideapps.com/t/urgent-gmail-send-email-action-not-working/78035/4 "2024-11-20T01:06:46Z")
This thread has been escalated. Support will follow up via the Messenger in the Builder or through email. [Best practices when escalating issues to support](https://help.glideapps.com/en/articles/9324487-best-practices-when-asking-for-support) ---
**Author:** ![Marcel\_at\_Glide](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/marcel_at_glide/32/60371_2.png) [@Marcel\_at\_Glide](https://community.glideapps.com/u/Marcel_at_Glide)\ **Post date:** [November 20, 2024, 1:09am UTC](https://community.glideapps.com/t/urgent-gmail-send-email-action-not-working/78035/5 "2024-11-20T01:09:06Z")
I understand this is an issue with the GMail Send Email integration. I’m looking into this and will get back to everyone soon. ---
**Author:** ![Marcel\_at\_Glide](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/marcel_at_glide/32/60371_2.png) [@Marcel\_at\_Glide](https://community.glideapps.com/u/Marcel_at_Glide)\ **Post date:** [November 20, 2024, 1:21am UTC](https://community.glideapps.com/t/urgent-gmail-send-email-action-not-working/78035/6 "2024-11-20T01:21:21Z")
This should fix it. First, go to the Integrations-\>Gmail page in the app, if you see a Reconnect button to reauthorize the integration, try that. If it’s not there, create a new app in the same team and configure the Gmail integration. Test it in the new app to be sure it works, then go back to the original app and test the Gmail integration again. It should work now. ---
**Author:** ![MegannLock](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/megannlock/32/19680_2.png) [@MegannLock](https://community.glideapps.com/u/MegannLock)\ **Post date:** [November 20, 2024, 2:53am UTC](https://community.glideapps.com/t/urgent-gmail-send-email-action-not-working/78035/7 "2024-11-20T02:53:08Z")
Okay! Will try this! ---
**Author:** ![system](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/system/32/53398_2.png) [@system](https://community.glideapps.com/u/system)\ **Post date:** [November 27, 2024, 2:53am UTC](https://community.glideapps.com/t/urgent-gmail-send-email-action-not-working/78035/8 "2024-11-27T02:53:51Z")
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