# (URGENT) App has stopped working

**URL:** <https://community.glideapps.com/t/urgent-app-has-stopped-working/19223>\
**Category:** Report a Bug\
**Created:** [December 1, 2020, 1:43pm UTC](https://community.glideapps.com/t/urgent-app-has-stopped-working/19223 "2020-12-01T13:43:06Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Rafael\_Silva1](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/rafael_silva1/32/1099_2.png) [@Rafael\_Silva1](https://community.glideapps.com/u/Rafael_Silva1)\
**Post date:** [December 1, 2020, 1:43pm UTC](https://community.glideapps.com/t/urgent-app-has-stopped-working/19223/1 "2020-12-01T13:43:06Z")

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Hello,

Today my app has stopped working. It is no longer recognizing the email that is logged.

When I look in the database the registered email is:  
[fun-question972@anonymous.appuser.io](mailto:fun-question972@anonymous.appuser.io)

Anyone experiencing this problem?

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**Author:** ![SantiagoPerez](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/santiagoperez/32/16807_2.png) [@SantiagoPerez](https://community.glideapps.com/u/SantiagoPerez)\
**Post date:** [December 1, 2020, 1:49pm UTC](https://community.glideapps.com/t/urgent-app-has-stopped-working/19223/2 "2020-12-01T13:49:52Z")

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Have you check your privacy settings? It happened to me yesterday when I checked the privacy settings for some reason none of the options was selected.

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**Author:** ![Rafael\_Silva1](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/rafael_silva1/32/1099_2.png) [@Rafael\_Silva1](https://community.glideapps.com/u/Rafael_Silva1)\
**Post date:** [December 1, 2020, 1:59pm UTC](https://community.glideapps.com/t/urgent-app-has-stopped-working/19223/3 "2020-12-01T13:59:05Z")

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Thanks, something really changed automatically, the option “Hide user email address” was checked.

Crazy thing.

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**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\
**Post date:** [December 1, 2020, 2:27pm UTC](https://community.glideapps.com/t/urgent-app-has-stopped-working/19223/4 "2020-12-01T14:27:53Z")

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See here…

> [@warning Important Change: Hide User Emails is now default](https://community.glideapps.com/t/important-change-hide-user-emails-is-now-default/19025):
>
> [Email Anonymization / Hide User Emails](https://docs.glideapps.com/all/reference/security-and-per-user-data/email-anonymization) is now on by default for new apps, and you must choose to collect real user emails if you want them. There’s a bug where this setting may change if you open an existing app in the editor and you have never set the setting before. We are rolling out a fix to prevent this setting from changing when editing existing apps.

Note that there was a bug when this was first released, perhaps you were a victim of that?

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<div class="post-metadata">

**Author:** ![Rafael\_Silva1](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/rafael_silva1/32/1099_2.png) [@Rafael\_Silva1](https://community.glideapps.com/u/Rafael_Silva1)\
**Post date:** [December 1, 2020, 2:41pm UTC](https://community.glideapps.com/t/urgent-app-has-stopped-working/19223/5 "2020-12-01T14:41:02Z")

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For sure that was the issue.

Solve it.

Thanks