# Urgent: Airtable not syncing - error 1035

**URL:** https://community.glideapps.com/t/urgent-airtable-not-syncing-error-1035/86474
**Category:** Report a Bug
**Tags:** data-sync
**Created:** [February 23, 2026, 10:06pm UTC](https://community.glideapps.com/t/urgent-airtable-not-syncing-error-1035/86474 "2026-02-23T22:06:05Z")
**Posts on this page:** 5
**Page:** 1

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### Author: ![wink\_au2](https://avatars.discourse-cdn.com/v4/letter/w/b487fb/32.png) [@wink\_au2](https://community.glideapps.com/u/wink_au2)
#### Post date: [February 23, 2026, 10:06pm UTC](https://community.glideapps.com/t/urgent-airtable-not-syncing-error-1035/86474/1 "2026-02-23T22:06:05Z")

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_First time reporting a bug? [Refer to our Start Here post.](https://community.glideapps.com/t/start-here-reporting-platform-bugs-issues/40)_

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**Team ID:**

- igoF7jbdQ8blI23KyAYs

**App ID:**

- tT6mp2Wm0oq7iVuV9MxU

**Description**

- Trying to manually sync Airtable - has been working fine until today. the grey arrow spins around for a bit and then an error message pops up
- ![Screenshot 2026-02-24 at 8.51.03 am](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/c/6/c685f3ef432eca48806673436625e6cadebb22a9.png)
- I’ve tried following the instructions here: [How to reconnect your Airtable base | Glide Help Center](https://help.glideapps.com/en/articles/9364189-how-to-reconnect-your-airtable-base) but get stuck at step 3 of option 1. In Safari, when I click on the plus button and select Airtable nothing happens at all. In Chrome, when I click on the plus button and select Airtable a payment page opens telling me to try the business plan.
- I’m on the “legacy free” plan

**How to replicate**

- Try and manually sync Airtable data in the data tab.

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<div class="post-metadata">

### Author: ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)
#### Post date: [February 23, 2026, 11:51pm UTC](https://community.glideapps.com/t/urgent-airtable-not-syncing-error-1035/86474/2 "2026-02-23T23:51:20Z")

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Have you tried Option 2 on the linked page?

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<div class="post-metadata">

### Author: ![wink\_au2](https://avatars.discourse-cdn.com/v4/letter/w/b487fb/32.png) [@wink\_au2](https://community.glideapps.com/u/wink_au2)
#### Post date: [February 23, 2026, 11:53pm UTC](https://community.glideapps.com/t/urgent-airtable-not-syncing-error-1035/86474/3 "2026-02-23T23:53:52Z")

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As I said, when I click on the plus sign and then Airtable, nothing happens in Safari or I get sent to a payment page in Chrome. I can’t do anything

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### Author: ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)
#### Post date: [February 24, 2026, 2:04pm UTC](https://community.glideapps.com/t/urgent-airtable-not-syncing-error-1035/86474/4 "2026-02-24T14:04:02Z")

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As noted in the other thread, seems your issue is you’re on a Legacy Free plan.

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### Author: ![system](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/system/32/53398_2.png) [@system](https://community.glideapps.com/u/system)
#### Post date: [August 23, 2026, 2:04pm UTC](https://community.glideapps.com/t/urgent-airtable-not-syncing-error-1035/86474/5 "2026-08-23T14:04:12Z")

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