# Upgraded to Teams Plan **URL:** \ **Category:** Ask for Help\ **Created:** [September 2, 2022, 1:36pm UTC](https://community.glideapps.com/t/upgraded-to-teams-plan/48411 "2022-09-02T13:36:36Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![ichilddev](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/ichilddev/32/45179_2.png) [@ichilddev](https://community.glideapps.com/u/ichilddev)\ **Post date:** [September 2, 2022, 1:36pm UTC](https://community.glideapps.com/t/upgraded-to-teams-plan/48411/1 "2022-09-02T13:36:36Z")
Dear Community Just upgraded to a Teams plan, however the Glide icon is still here. Any clue? ![glide branding](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/7/d/7d66eaae335ce24bda0ba27555b60acbd51ad867.png) ---
**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\ **Post date:** [September 2, 2022, 1:52pm UTC](https://community.glideapps.com/t/upgraded-to-teams-plan/48411/2 "2022-09-02T13:52:07Z")
Settings → Billing → Enable Whitelabeling ![Screen Shot 2022-09-02 at 9.51.46 PM](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/3/9/3922ecad7fdb0918e1c3930c5aa33057e376967c.png) ---
**Author:** ![ichilddev](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/ichilddev/32/45179_2.png) [@ichilddev](https://community.glideapps.com/u/ichilddev)\ **Post date:** [September 2, 2022, 3:28pm UTC](https://community.glideapps.com/t/upgraded-to-teams-plan/48411/3 "2022-09-02T15:28:06Z")
The Team Pro PLan is activated. But there’s no whilte labelled. here? ![supposed](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/7/0/70650b234c93209a6af22f399aac3d79203752c2.png) ---
**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\ **Post date:** [September 2, 2022, 3:32pm UTC](https://community.glideapps.com/t/upgraded-to-teams-plan/48411/4 "2022-09-02T15:32:43Z")
You’re on the old plans. I believe that option is only available on the new team plans. If you want that, what you would need to do is create a new team, and then move all your apps into that team. ---
**Author:** ![ichilddev](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/ichilddev/32/45179_2.png) [@ichilddev](https://community.glideapps.com/u/ichilddev)\ **Post date:** [September 2, 2022, 3:34pm UTC](https://community.glideapps.com/t/upgraded-to-teams-plan/48411/5 "2022-09-02T15:34:37Z")
Moving the apps to the new team will it break the existing app? ---
**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\ **Post date:** [September 2, 2022, 3:40pm UTC](https://community.glideapps.com/t/upgraded-to-teams-plan/48411/6 "2022-09-02T15:40:08Z")
No, it won’t break anything. But you will have to cancel any per-app subscriptions that you have before you can move the apps. The difference is that the old plans were per-app, and with the new team plans all apps in the team share the same plan. ---
**Author:** ![ichilddev](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/ichilddev/32/45179_2.png) [@ichilddev](https://community.glideapps.com/u/ichilddev)\ **Post date:** [September 2, 2022, 4:07pm UTC](https://community.glideapps.com/t/upgraded-to-teams-plan/48411/7 "2022-09-02T16:07:33Z")
So the process is: 1. Cancel existing Per - App for all the apps that I wanted to add to Team Plan 2. Create a Team Plan 3. Move the cancelled to the New Team Plan. QUestion: 1. How do I assign the New Team Plan Subscription when i already upgraded the subscription? 2. i have 3 projects under my login now. I can’t seems to assign the team plan to the new team. Very confusing. . ---
**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\ **Post date:** [September 2, 2022, 4:16pm UTC](https://community.glideapps.com/t/upgraded-to-teams-plan/48411/8 "2022-09-02T16:16:47Z")
> [@ichilddev](#): > > - How do I assign the New Team Plan Subscription when i already upgraded the subscription? > - i have 3 projects under my login now. I can’t seems to assign the team plan to the new team. yeah, you won’t be able to do that. Glide will give you a credit when you cancel the plans, but I don’t believe the credit will be applied to your new team. I think you need to contact Glide Support and ask them to transfer it. @SantiagoPerez can help confirm (or correct) me on that. ---
**Author:** ![SantiagoPerez](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/santiagoperez/32/16807_2.png) [@SantiagoPerez](https://community.glideapps.com/u/SantiagoPerez)\ **Post date:** [September 2, 2022, 4:17pm UTC](https://community.glideapps.com/t/upgraded-to-teams-plan/48411/9 "2022-09-02T16:17:38Z")
That is correct! ---
**Author:** ![ichilddev](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/ichilddev/32/45179_2.png) [@ichilddev](https://community.glideapps.com/u/ichilddev)\ **Post date:** [September 3, 2022, 12:34am UTC](https://community.glideapps.com/t/upgraded-to-teams-plan/48411/10 "2022-09-03T00:34:22Z")
Thanks Darren for your reply and support! Appreciate! ---
**Author:** ![ichilddev](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/ichilddev/32/45179_2.png) [@ichilddev](https://community.glideapps.com/u/ichilddev)\ **Post date:** [September 3, 2022, 12:36am UTC](https://community.glideapps.com/t/upgraded-to-teams-plan/48411/11 "2022-09-03T00:36:10Z")
Hi Santiago… Kindly advise if I should to the following now? 1. Create a new Team Project say Project A. 2. Remove the individual app plans (there’s annual plan and monthly plan) 3. Move the Apps to Project A. Looking forward. Thanks ---
**Author:** ![SantiagoPerez](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/santiagoperez/32/16807_2.png) [@SantiagoPerez](https://community.glideapps.com/u/SantiagoPerez)\ **Post date:** [September 3, 2022, 1:05am UTC](https://community.glideapps.com/t/upgraded-to-teams-plan/48411/12 "2022-09-03T01:05:13Z")
Hi @ichilddev Yes, that’s the flow you need to follow. After that, please send us a support ticket so we can transfer the credit for unused time to the new team. ---
**Author:** ![ichilddev](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/ichilddev/32/45179_2.png) [@ichilddev](https://community.glideapps.com/u/ichilddev)\ **Post date:** [September 3, 2022, 2:44am UTC](https://community.glideapps.com/t/upgraded-to-teams-plan/48411/13 "2022-09-03T02:44:02Z")
Where can i download the plans? ![Download Plans](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/7/b/7b55c711a534346fa03b12637a90a57f8043857f.jpeg) ---
**Author:** ![ichilddev](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/ichilddev/32/45179_2.png) [@ichilddev](https://community.glideapps.com/u/ichilddev)\ **Post date:** [September 3, 2022, 2:45am UTC](https://community.glideapps.com/t/upgraded-to-teams-plan/48411/14 "2022-09-03T02:45:55Z")
Honestly, the interface at the billing is very confusing. ![a](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/2/9/29df5f2106c12a0dc2f1ae0243d299a608e3a486.jpeg) 1. No where can i see here that i can change or download plans. 2. In the Project page, can only see Pro. ![B](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/8/9/894a4964c410fae75b8e90b6c23c78cb80eb4480.jpeg) ---
**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\ **Post date:** [September 3, 2022, 3:02am UTC](https://community.glideapps.com/t/upgraded-to-teams-plan/48411/15 "2022-09-03T03:02:03Z")
You can’t apply the new plans to your old team. What you need to do is create a new team, and this new team will automatically be on the new plans. Once the team is created, go to the Billing page and you can select the appropriate plan. ![new-team-plans](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/0/4/0466cae4b95a615834848ef4f67e0e0dbe68f18a.png) ---
**Author:** ![ichilddev](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/ichilddev/32/45179_2.png) [@ichilddev](https://community.glideapps.com/u/ichilddev)\ **Post date:** [September 3, 2022, 7:18am UTC](https://community.glideapps.com/t/upgraded-to-teams-plan/48411/17 "2022-09-03T07:18:04Z")
![a](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/8/4/84f3922b4bd4a787ae4e1298829e02fbfb10ef20.jpeg) Hi I have few days ago updated the [EduTalent.io](http://EduTalent.io) project to a Team plan, and now there’ this is issue! The old plan should not appear to allow us to Upgrade to Team plan, causing unnecessary confusion. Any Customer Support can help to update once and for all? Thanks. ---
**Author:** ![ichilddev](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/ichilddev/32/45179_2.png) [@ichilddev](https://community.glideapps.com/u/ichilddev)\ **Post date:** [September 3, 2022, 9:32am UTC](https://community.glideapps.com/t/upgraded-to-teams-plan/48411/18 "2022-09-03T09:32:44Z")
Anyway, have submitted a form to support on the above ![a](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/6/a/6a9466244dc98d421d2574c5d5d32db5ac8c0b03.png) Seems that the customer support is very slow in reply. So far i have sent in a couple of form past 3 weeks. None were replied. ---
**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\ **Post date:** [September 3, 2022, 3:51pm UTC](https://community.glideapps.com/t/upgraded-to-teams-plan/48411/19 "2022-09-03T15:51:52Z")
Is either your source team or destination team on a paid plan already? I believe you can only transfer an app if either team is on a free plan. Once one of the teams is on a paid plan, then you cannot transfer the app. ---
**Author:** ![ichilddev](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/ichilddev/32/45179_2.png) [@ichilddev](https://community.glideapps.com/u/ichilddev)\ **Post date:** [September 4, 2022, 3:55am UTC](https://community.glideapps.com/t/upgraded-to-teams-plan/48411/20 "2022-09-04T03:55:58Z")
Thanks for your reply! Yes the support team has rectified and all is good now! Thanks. ---
**Author:** ![system](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/system/32/53398_2.png) [@system](https://community.glideapps.com/u/system)\ **Post date:** [September 5, 2022, 3:56am UTC](https://community.glideapps.com/t/upgraded-to-teams-plan/48411/21 "2022-09-05T03:56:51Z")
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