# Unpredictable Update Charges and Overbilling Issue

**URL:** <https://community.glideapps.com/t/unpredictable-update-charges-and-overbilling-issue/66229>\
**Category:** Ask for Help\
**Tags:** billing\
**Created:** [September 17, 2023, 4:57am UTC](https://community.glideapps.com/t/unpredictable-update-charges-and-overbilling-issue/66229 "2023-09-17T04:57:40Z")\
**Posts on this page:** 1\
**Showing post:** 2

<div class="post-metadata">

**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\
**Post date:** [September 17, 2023, 5:07am UTC](https://community.glideapps.com/t/unpredictable-update-charges-and-overbilling-issue/66229/2 "2023-09-17T05:07:35Z")

</div>

We can’t really help with this in the community. What you should do is submit a billing enquiry directly with Glide support. Follow the directions in the linked thread below:

> [@How to open a support ticket?](https://community.glideapps.com/t/how-to-open-a-support-ticket/59883/2):
>
> Please note: the option to create a support ticket is only available if your App is in a Pro, Business or Enterprise Team. If you need help with a Billing Issue (on any plan), you should open a Billing Enquiry via the [Glide Support Page](https://www.glideapps.com/support). To create a Support Ticket: Open the App that is giving you problems, and go to Settings → Contact Support: Glide will prompt you to create a support link for your App. Click on Create Link:

---

_[View the full topic](https://community.glideapps.com/t/unpredictable-update-charges-and-overbilling-issue/66229)._