# "Unknown error occured while importing the file"

**URL:** <https://community.glideapps.com/t/unknown-error-occured-while-importing-the-file/70085>\
**Category:** Ask for Help\
**Created:** [January 26, 2024, 7:49pm UTC](https://community.glideapps.com/t/unknown-error-occured-while-importing-the-file/70085 "2024-01-26T19:49:05Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![gpsmanu](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/gpsmanu/32/61516_2.png) [@gpsmanu](https://community.glideapps.com/u/gpsmanu)\
**Post date:** [January 26, 2024, 7:49pm UTC](https://community.glideapps.com/t/unknown-error-occured-while-importing-the-file/70085/1 "2024-01-26T19:49:05Z")

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I am having trouble importing a .csv file into an existing glide table with basic and computed columns with the goal to bulk append \>1000 rows of data. The .csv file only consists of the basic entry columns with headers matched up (verified by exporting and copy/pasting the headers from the existing table).

Example of tables:

Existing table:  
Basic Col A, Computer Col B, Basic Col B

.csv file headers:  
Basic Col A, Basic Col B

I can import the .csv as it’s own new table but can’t append the data to the existing table. See screenshot of error it spits out

I don’t know what’s going wrong, and apparently neither does glide. It is indeed frustrating as they call out so any help is appreciated!

 ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/a/9/a9fd03b56b847fd639b0309f8a22b8a61970028a.png)

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**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [January 26, 2024, 11:44pm UTC](https://community.glideapps.com/t/unknown-error-occured-while-importing-the-file/70085/2 "2024-01-26T23:44:48Z")

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If you do 100 rows at a time does it work?

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<div class="post-metadata">

**Author:** ![gpsmanu](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/gpsmanu/32/61516_2.png) [@gpsmanu](https://community.glideapps.com/u/gpsmanu)\
**Post date:** [January 29, 2024, 3:01am UTC](https://community.glideapps.com/t/unknown-error-occured-while-importing-the-file/70085/3 "2024-01-29T03:01:44Z")

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@ThinhDinh it did not unfortunately

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<div class="post-metadata">

**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [January 29, 2024, 11:48pm UTC](https://community.glideapps.com/t/unknown-error-occured-while-importing-the-file/70085/4 "2024-01-29T23:48:50Z")

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I would suggest submitting a ticket.

> [@How to open a support ticket?](https://community.glideapps.com/t/how-to-open-a-support-ticket/59883/2):
>
> Please note: the option to create a support ticket is only available if your App is in a Pro, Business or Enterprise Team. If you need help with a Billing Issue (on any plan), you should open a Billing Enquiry via the [Glide Support Page](https://www.glideapps.com/support). To create a Support Ticket: Open the App that is giving you problems, and go to Settings → Contact Support: Glide will prompt you to create a support link for your App. Click on Create Link: