# Understanding how the app gets results

**URL:** <https://community.glideapps.com/t/understanding-how-the-app-gets-results/82552>\
**Category:** Ask for Help\
**Created:** [June 17, 2025, 10:45am UTC](https://community.glideapps.com/t/understanding-how-the-app-gets-results/82552 "2025-06-17T10:45:19Z")\
**Posts on this page:** 2\
**Page:** 2

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**Author:** ![Climate\_Brigade](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/climate_brigade/32/67194_2.png) [@Climate\_Brigade](https://community.glideapps.com/u/Climate_Brigade)\
**Post date:** [June 19, 2025, 2:10pm UTC](https://community.glideapps.com/t/understanding-how-the-app-gets-results/82552/21 "2025-06-19T14:10:08Z")

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I did some testing and it appears that the chat tab does not appear for accounts that were created using an email address like “[joblow@somecompany.com](mailto:joblow@somecompany.com)” and a password, rather that using the google account sign up. I can’t find any way to enable it, even after linking a google account.

I’ll try sending a direct message to see if you receive that instead.

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**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\
**Post date:** [June 19, 2025, 2:21pm UTC](https://community.glideapps.com/t/understanding-how-the-app-gets-results/82552/22 "2025-06-19T14:21:36Z")

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duh 🤦‍♂️

[Previous page](https://community.glideapps.com/t/understanding-how-the-app-gets-results/82552.md?page=1)