# "Undefined" message when sending Twilio SMS

**URL:** <https://community.glideapps.com/t/undefined-message-when-sending-twilio-sms/86637>\
**Category:** Report a Bug\
**Created:** [March 11, 2026, 4:34pm UTC](https://community.glideapps.com/t/undefined-message-when-sending-twilio-sms/86637 "2026-03-11T16:34:24Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Travis\_Anderson1](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/travis_anderson1/32/94516_2.png) [@Travis\_Anderson1](https://community.glideapps.com/u/Travis_Anderson1)\
**Post date:** [March 11, 2026, 4:34pm UTC](https://community.glideapps.com/t/undefined-message-when-sending-twilio-sms/86637/1 "2026-03-11T16:34:24Z")

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![Link Error](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/c/6/c6122ee61ea8ef339c4827092fd6efb489523392.jpeg)

Sometimes when using this function it will text the customer “undefined”

I am sending a SMS using a template with a payment link.

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**Author:** ![nathanaelb](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/nathanaelb/32/43079_2.png) [@nathanaelb](https://community.glideapps.com/u/nathanaelb)\
**Post date:** [March 12, 2026, 6:28am UTC](https://community.glideapps.com/t/undefined-message-when-sending-twilio-sms/86637/2 "2026-03-12T06:28:47Z")

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Sometimes it works, and sometimes it doesn’t?

I’ve never used the Twilio integration, and I wonder from your screenshot if the recipient column better not be a basic column (instead of computed).

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**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [March 13, 2026, 1:39am UTC](https://community.glideapps.com/t/undefined-message-when-sending-twilio-sms/86637/3 "2026-03-13T01:39:27Z")

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Can you show us the set up of the Recipient value? It looks like it’s a special computed column?

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**Author:** ![system](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/system/32/53398_2.png) [@system](https://community.glideapps.com/u/system)\
**Post date:** [September 9, 2026, 1:39am UTC](https://community.glideapps.com/t/undefined-message-when-sending-twilio-sms/86637/4 "2026-09-09T01:39:35Z")

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