# Unable to login to the app

**URL:** <https://community.glideapps.com/t/unable-to-login-to-the-app/14652>\
**Category:** Report a Bug\
**Created:** [August 25, 2020, 2:38pm UTC](https://community.glideapps.com/t/unable-to-login-to-the-app/14652 "2020-08-25T14:38:09Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Manan\_Mehta](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/manan_mehta/32/13957_2.png) [@Manan\_Mehta](https://community.glideapps.com/u/Manan_Mehta)\
**Post date:** [August 25, 2020, 2:38pm UTC](https://community.glideapps.com/t/unable-to-login-to-the-app/14652/1 "2020-08-25T14:38:09Z")

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My app’s URL: [no-script.in](http://no-script.in)

I am trying to login using email and google both but I can’t log in. Tried on phone and desktop both.

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**Author:** ![Deena](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/deena/32/9877_2.png) [@Deena](https://community.glideapps.com/u/Deena)\
**Post date:** [August 25, 2020, 2:41pm UTC](https://community.glideapps.com/t/unable-to-login-to-the-app/14652/2 "2020-08-25T14:41:20Z")

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@Manan_Mehta I had this happen to me on Sunday (same message) and I sent an urgent email to support - turns out my email address in the sheet had one letter missing. Did you already check that in the sheet?

NOW, that being said, I didn’t change the email address in the sheet or touch the field AT ALL so it remains a mystery as to how it happened. 🤔 So if it happened to you as well, maybe there is a problem.

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**Author:** ![Manan\_Mehta](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/manan_mehta/32/13957_2.png) [@Manan\_Mehta](https://community.glideapps.com/u/Manan_Mehta)\
**Post date:** [August 25, 2020, 3:09pm UTC](https://community.glideapps.com/t/unable-to-login-to-the-app/14652/3 "2020-08-25T15:09:33Z")

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My app is a public with email app so no email whitelist

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**Author:** ![Deena](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/deena/32/9877_2.png) [@Deena](https://community.glideapps.com/u/Deena)\
**Post date:** [August 25, 2020, 3:13pm UTC](https://community.glideapps.com/t/unable-to-login-to-the-app/14652/4 "2020-08-25T15:13:05Z")

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See this thread in case it helps you pinpoint with support.

> [@Unable to sign into app on both phone and web browser](https://community.glideapps.com/t/unable-to-sign-into-app-on-both-phone-and-web-browser/13098/12):
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> @Paris_Smith I learned that we send this message in a few cases, notably, when there is an internet connection issue that prevents the user from logging in. Glide engineers tell me this is likely a connection issue, and that we need to improve our error messages!

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**Author:** ![Manan\_Mehta](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/manan_mehta/32/13957_2.png) [@Manan\_Mehta](https://community.glideapps.com/u/Manan_Mehta)\
**Post date:** [August 25, 2020, 6:12pm UTC](https://community.glideapps.com/t/unable-to-login-to-the-app/14652/5 "2020-08-25T18:12:44Z")

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It has somehow started working now