# Unable to log in

**URL:** <https://community.glideapps.com/t/unable-to-log-in/75943>\
**Category:** Ask for Help\
**Created:** [August 28, 2024, 12:15pm UTC](https://community.glideapps.com/t/unable-to-log-in/75943 "2024-08-28T12:15:08Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Tracy\_Goins](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/tracy_goins/32/79081_2.png) [@Tracy\_Goins](https://community.glideapps.com/u/Tracy_Goins)\
**Post date:** [August 28, 2024, 12:15pm UTC](https://community.glideapps.com/t/unable-to-log-in/75943/1 "2024-08-28T12:15:08Z")

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We are using the initial email address used to create the account. No email is sent to the email address with pin. We’ve checked junk/spam, etc.

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<div class="post-metadata">

**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [August 28, 2024, 2:49pm UTC](https://community.glideapps.com/t/unable-to-log-in/75943/2 "2024-08-28T14:49:01Z")

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What type of email are you using? Is it Gmail or something else? Can you check if somehow your provider is blocking Glide’s email?