# Unable to Import Data from a File (excel)

**URL:** <https://community.glideapps.com/t/unable-to-import-data-from-a-file-excel/57706>\
**Category:** Report a Bug\
**Created:** [February 9, 2023, 4:17pm UTC](https://community.glideapps.com/t/unable-to-import-data-from-a-file-excel/57706 "2023-02-09T16:17:38Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![E\_C](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/e_c/32/54110_2.png) [@E\_C](https://community.glideapps.com/u/E_C)\
**Post date:** [February 9, 2023, 4:17pm UTC](https://community.glideapps.com/t/unable-to-import-data-from-a-file-excel/57706/1 "2023-02-09T16:17:38Z")

</div>

**My App/Pages support link:**

**Describe the bug:**

- Describe the bug in simple terms: when i try to import my excel file, the webpage becomes unresponsive and the conversion into Glide Tables does not happen. It looks like it s stuck in a loop

**Expected behavior:**

- What should happen? my exel file to be converted into glide table

**How to replicate:**

- List the steps, in detail, for recreating the issue  
insert excel file into Import Data from File

**Link to demo recording:**

- Create a screen recording with Loom  
[Loom | Free Screen & Video Recording Software | Loom](https://www.loom.com/share/1f8d3c388ed3437c8fc0c78477ab842a)

---

<div class="post-metadata">

**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [February 10, 2023, 12:22am UTC](https://community.glideapps.com/t/unable-to-import-data-from-a-file-excel/57706/2 "2023-02-10T00:22:32Z")

</div>

How many rows and sheets does your file have?

---

<div class="post-metadata">

**Author:** ![E\_C](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/e_c/32/54110_2.png) [@E\_C](https://community.glideapps.com/u/E_C)\
**Post date:** [February 10, 2023, 1:57am UTC](https://community.glideapps.com/t/unable-to-import-data-from-a-file-excel/57706/3 "2023-02-10T01:57:08Z")

</div>

just one tab with 331 rows

---

<div class="post-metadata">

**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [February 10, 2023, 11:42pm UTC](https://community.glideapps.com/t/unable-to-import-data-from-a-file-excel/57706/4 "2023-02-10T23:42:32Z")

</div>

That’s weird. I would try clearing the cache of your browser, then try again.

If it still doesn’t work, get support from within Glide while the app is open by selecting the “?” button at the bottom right. That will bring you to this page: [Glide • App Maker Platform Without Coding • No Code Application Programming](https://www.glideapps.com/support), which currently has an “Open Support Ticket” link.