# Unable to copy templates from the template store - Blank Page
**URL:** https://community.glideapps.com/t/unable-to-copy-templates-from-the-template-store-blank-page/83899
**Category:** Report a Bug
**Created:** [August 18, 2025, 9:14pm UTC](https://community.glideapps.com/t/unable-to-copy-templates-from-the-template-store-blank-page/83899 "2025-08-18T21:14:17Z")
**Posts on this page:** 9
**Page:** 2
### Author:  [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)
#### Post date: [September 4, 2025, 5:29am UTC](https://community.glideapps.com/t/unable-to-copy-templates-from-the-template-store-blank-page/83899/30 "2025-09-04T05:29:29Z")
It’s a known bug, and has been reported. Make sure you are signed into your Glide account before you try and copy the template. If you do that, (sometimes) it works.
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### Author:  [@Luther](https://community.glideapps.com/u/Luther)
#### Post date: [September 4, 2025, 11:32am UTC](https://community.glideapps.com/t/unable-to-copy-templates-from-the-template-store-blank-page/83899/31 "2025-09-04T11:32:55Z")
I was signed in at the time of tryign to copy…
but i will keep trying in case it finally decides to work. Thanks for that Darren..
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### Author:  [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)
#### Post date: [September 4, 2025, 11:55am UTC](https://community.glideapps.com/t/unable-to-copy-templates-from-the-template-store-blank-page/83899/32 "2025-09-04T11:55:25Z")
Yeah it’s a bit of a weird one. It seems to work okay for some folks, and not for others. Anyway, it’s been escalated so hopefully there will be a fix soon.
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### Author:  [@Dak\_Live](https://community.glideapps.com/u/Dak_Live)
#### Post date: [September 4, 2025, 4:33pm UTC](https://community.glideapps.com/t/unable-to-copy-templates-from-the-template-store-blank-page/83899/33 "2025-09-04T16:33:18Z")
When trying to use the template for the Work Order Manager, I click “Get Template” and nothing happens except being redirected to a blank screen after the loading animation stops.
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### Author:  [@NAOYA\_WASHIZAWA](https://community.glideapps.com/u/NAOYA_WASHIZAWA)
#### Post date: [September 5, 2025, 2:21am UTC](https://community.glideapps.com/t/unable-to-copy-templates-from-the-template-store-blank-page/83899/34 "2025-09-05T02:21:35Z")
I’m having the same problem.
The support AI chat just keeps repeating things like, “You should be able to copy the template,” and “Please check your environment.”
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### Author:  [@Benhur](https://community.glideapps.com/u/Benhur)
#### Post date: [September 7, 2025, 9:55pm UTC](https://community.glideapps.com/t/unable-to-copy-templates-from-the-template-store-blank-page/83899/35 "2025-09-07T21:55:12Z")
Same issue here (Unable to copy templates from templates store) for more than 2 weeks. they always say they are working to resolve the problem but nothing.
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### Author:  [@comm\_support\_agent](https://community.glideapps.com/u/comm_support_agent)
#### Post date: [September 8, 2025, 7:57pm UTC](https://community.glideapps.com/t/unable-to-copy-templates-from-the-template-store-blank-page/83899/38 "2025-09-08T19:57:29Z")
A fix for this was implemented today. If you continue to have issues, please let us know!
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### Author:  [@Christopher\_Wallace](https://community.glideapps.com/u/Christopher_Wallace)
#### Post date: [September 9, 2025, 1:04am UTC](https://community.glideapps.com/t/unable-to-copy-templates-from-the-template-store-blank-page/83899/39 "2025-09-09T01:04:12Z")
I was able to purchase the two templates that I wanted and they copied to my dashboard with no issue. Thank you for taking care of this issue
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### Author:  [@system](https://community.glideapps.com/u/system)
#### Post date: [September 16, 2025, 1:05am UTC](https://community.glideapps.com/t/unable-to-copy-templates-from-the-template-store-blank-page/83899/40 "2025-09-16T01:05:03Z")
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