# Unable to connect on my app after modify my user email

**URL:** <https://community.glideapps.com/t/unable-to-connect-on-my-app-after-modify-my-user-email/57943>\
**Category:** Ask for Help\
**Created:** [February 14, 2023, 3:51pm UTC](https://community.glideapps.com/t/unable-to-connect-on-my-app-after-modify-my-user-email/57943 "2023-02-14T15:51:26Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Charlie\_Galle](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/charlie_galle/32/54375_2.png) [@Charlie\_Galle](https://community.glideapps.com/u/Charlie_Galle)\
**Post date:** [February 14, 2023, 3:51pm UTC](https://community.glideapps.com/t/unable-to-connect-on-my-app-after-modify-my-user-email/57943/1 "2023-02-14T15:51:26Z")

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Hi everyone !

To make it a little easier I link you the conversation I just had with the Glide Support AI :

 ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/3/6/36b2f0fd8e05abcafa14ca470c566b25ad71e0c0.png)

**To resume it again :**  
My Users table is a Airtable table, directly on Airtable I modified the email of one of my user, when I tried to connect with this email i got a error saying me that i reached the monthly limit of private user for my free plan. So directly on Airtable again i modify this user to give it back is original email and tried to connect with it, I successed to connect but I was on a “wrong” user, a empty one with just my email but nothing else (no name, no any other informations), not the one i have on my Airtable table for sure.

My sugestion is that when I change email of a user on Airtable, Glide consider it as a new user (so that why i got the error limit message). And so the user i had with the original email is the one who dont exist anymore on my Airtable base (because for Glide this user is a new one even if it as the same email).

Anyone know how would i be able to fix that and connect again with my original email on the good user without having to wait the monthly reset ? Thank in advance !

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**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\
**Post date:** [February 14, 2023, 4:08pm UTC](https://community.glideapps.com/t/unable-to-connect-on-my-app-after-modify-my-user-email/57943/2 "2023-02-14T16:08:03Z")

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Try going to Settings → Data → Delete User Data, and delete the data of the email address that shouldn’t have access to the App.

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**Author:** ![Charlie\_Galle](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/charlie_galle/32/54375_2.png) [@Charlie\_Galle](https://community.glideapps.com/u/Charlie_Galle)\
**Post date:** [February 16, 2023, 9:10am UTC](https://community.glideapps.com/t/unable-to-connect-on-my-app-after-modify-my-user-email/57943/3 "2023-02-16T09:10:40Z")

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Well, without touching anything, I dont have this problem anymore, when I connected to my app this morning with my original email Glide connected me to the good account, the one I have on Airtable. It really weird and I dont really understand how the problem got fixed alone, but its fixed. Thanks for the help anyway Darren\_Murphy !

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**Author:** ![system](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/system/32/53398_2.png) [@system](https://community.glideapps.com/u/system)\
**Post date:** [February 17, 2023, 9:11am UTC](https://community.glideapps.com/t/unable-to-connect-on-my-app-after-modify-my-user-email/57943/4 "2023-02-17T09:11:12Z")

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