# Unable to complete template store purchase of my app

**URL:** <https://community.glideapps.com/t/unable-to-complete-template-store-purchase-of-my-app/21622>\
**Category:** Report a Bug\
**Created:** [January 23, 2021, 10:39am UTC](https://community.glideapps.com/t/unable-to-complete-template-store-purchase-of-my-app/21622 "2021-01-23T10:39:33Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Shan1](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/shan1/32/9055_2.png) [@Shan1](https://community.glideapps.com/u/Shan1)\
**Post date:** [January 23, 2021, 10:39am UTC](https://community.glideapps.com/t/unable-to-complete-template-store-purchase-of-my-app/21622/1 "2021-01-23T10:39:33Z")

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Hi,  
Have a simple template for a while & when I try to purchase via the template store, I’m unable to go through the flow…

> **[Goal Tracker app template • Glide](https://www.glideapps.com/templates/goal-tracker-cy)**
>
> If you are into "Atomic Habits" this is a simple habit tracker that would help you. 
> Hold yourself accountable by marking completion on your day to day goals. Personal goal tracking app for your own.

Can you help understand if I’m doing anything incorrect please?

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**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\
**Post date:** [January 23, 2021, 1:06pm UTC](https://community.glideapps.com/t/unable-to-complete-template-store-purchase-of-my-app/21622/2 "2021-01-23T13:06:12Z")

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You’re trying to purchase your own template that you made?

What happens to stop you from purchasing?

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<div class="post-metadata">

**Author:** ![Shan1](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/shan1/32/9055_2.png) [@Shan1](https://community.glideapps.com/u/Shan1)\
**Post date:** [January 23, 2021, 1:28pm UTC](https://community.glideapps.com/t/unable-to-complete-template-store-purchase-of-my-app/21622/3 "2021-01-23T13:28:15Z")

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Hi @Jeff_Hager ,

1. I created another user (U2) & tried to purchase a template created by (U1)
2. To explain, I’m attaching a sample video of what is happening [Video link](https://youtu.be/CgdiPxxjv1Y)

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**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\
**Post date:** [January 23, 2021, 1:54pm UTC](https://community.glideapps.com/t/unable-to-complete-template-store-purchase-of-my-app/21622/4 "2021-01-23T13:54:58Z")

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That’s interesting. Might be a question for glide support.

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<div class="post-metadata">

**Author:** ![Shan1](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/shan1/32/9055_2.png) [@Shan1](https://community.glideapps.com/u/Shan1)\
**Post date:** [January 25, 2021, 6:52am UTC](https://community.glideapps.com/t/unable-to-complete-template-store-purchase-of-my-app/21622/5 "2021-01-25T06:52:28Z")

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Thanks for looking @Jeff_Hager …

I reached out to Glidesupport & the issue is with my Stripe account. Have resubmitted after updating & will check once template is updated as well…