# Unabe to purchase template

**URL:** <https://community.glideapps.com/t/unabe-to-purchase-template/73239>\
**Category:** Ask for Help\
**Created:** [May 10, 2024, 9:11am UTC](https://community.glideapps.com/t/unabe-to-purchase-template/73239 "2024-05-10T09:11:38Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![jejones](https://avatars.discourse-cdn.com/v4/letter/j/e274bd/32.png) [@jejones](https://community.glideapps.com/u/jejones)\
**Post date:** [May 10, 2024, 9:11am UTC](https://community.glideapps.com/t/unabe-to-purchase-template/73239/1 "2024-05-10T09:11:38Z")

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I purchased a templete recently but assigned it to the wrong team.  
Support have advised that in order to move it, I need to purchase it again ☹  
I thought it would be easy to move but alas, no.

I have tried to purchase the template again but I am unable to do so. Nothing happens. Is there an issue?

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**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [May 11, 2024, 12:02am UTC](https://community.glideapps.com/t/unabe-to-purchase-template/73239/2 "2024-05-11T00:02:27Z")

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@NoCodeAndy If you have purchased a template, does it mean when you “purchase” again it should not charge your card and you can choose a folder to move it to?

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**Author:** ![jejones](https://avatars.discourse-cdn.com/v4/letter/j/e274bd/32.png) [@jejones](https://community.glideapps.com/u/jejones)\
**Post date:** [May 13, 2024, 9:02am UTC](https://community.glideapps.com/t/unabe-to-purchase-template/73239/3 "2024-05-13T09:02:02Z")

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When I try to purchase the template again, it asks me which team to install it to and then it does nothing.

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**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [May 13, 2024, 2:25pm UTC](https://community.glideapps.com/t/unabe-to-purchase-template/73239/4 "2024-05-13T14:25:30Z")

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Let’s wait for @NoCodeAndy 's reply on this. It might be a bug, or you can try clearing your browser’s cache to see if it helps.

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**Author:** ![jejones](https://avatars.discourse-cdn.com/v4/letter/j/e274bd/32.png) [@jejones](https://community.glideapps.com/u/jejones)\
**Post date:** [May 13, 2024, 3:50pm UTC](https://community.glideapps.com/t/unabe-to-purchase-template/73239/5 "2024-05-13T15:50:03Z")

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I have tried in a private window and the same thing happens. My Team currently has no apps in it at all. That may / may not be a reason.  
I don’t see why I can’t transfer a template between teams to be honest. If I purchased it, I should be allowed to do whatever I want with it.

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**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [May 13, 2024, 10:59pm UTC](https://community.glideapps.com/t/unabe-to-purchase-template/73239/6 "2024-05-13T22:59:46Z")

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> [@jejones](#):
>
> I don’t see why I can’t transfer a template between teams to be honest.

It’s the general rule related to your team’s billing plan, I believe.

I understand it’s frustrating, but as a fellow user I can’t help more, sorry.

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**Author:** ![jejones](https://avatars.discourse-cdn.com/v4/letter/j/e274bd/32.png) [@jejones](https://community.glideapps.com/u/jejones)\
**Post date:** [May 14, 2024, 6:44am UTC](https://community.glideapps.com/t/unabe-to-purchase-template/73239/7 "2024-05-14T06:44:20Z")

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Appreciate that.  
I tried 3 times again yesterday to purchase again. This times with apps in the team and it still didn’t work.