# Trying to submit a template
**URL:** https://community.glideapps.com/t/trying-to-submit-a-template/36500
**Category:** Ask for Help
**Created:** [December 30, 2021, 4:08pm UTC](https://community.glideapps.com/t/trying-to-submit-a-template/36500 "2021-12-30T16:08:18Z")
**Posts on this page:** 11
**Page:** 2
### Author:  [@SantiagoPerez](https://community.glideapps.com/u/SantiagoPerez)
#### Post date: [December 31, 2021, 12:44pm UTC](https://community.glideapps.com/t/trying-to-submit-a-template/36500/22 "2021-12-31T12:44:57Z")
Thanks for reporting!
I’ll let the team know.
Is this happening with apps or Pages?
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### Author:  [@Robert\_Petitto](https://community.glideapps.com/u/Robert_Petitto)
#### Post date: [December 31, 2021, 2:28pm UTC](https://community.glideapps.com/t/trying-to-submit-a-template/36500/23 "2021-12-31T14:28:52Z")
My case was specifically with apps.
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### Author:  [@jgo113](https://community.glideapps.com/u/jgo113)
#### Post date: [January 3, 2022, 3:51pm UTC](https://community.glideapps.com/t/trying-to-submit-a-template/36500/24 "2022-01-03T15:51:38Z")
Thanks, still haven’t heard back from anyone
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### Author:  [@SantiagoPerez](https://community.glideapps.com/u/SantiagoPerez)
#### Post date: [January 3, 2022, 4:55pm UTC](https://community.glideapps.com/t/trying-to-submit-a-template/36500/25 "2022-01-03T16:55:57Z")
This issue has been reported. The engineering team is working on. No ETA yet.
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### Author:  [@Fiamma\_Panerai](https://community.glideapps.com/u/Fiamma_Panerai)
#### Post date: [February 21, 2022, 9:34am UTC](https://community.glideapps.com/t/trying-to-submit-a-template/36500/26 "2022-02-21T09:34:38Z")
I’m having the exat same problem, also contacted support but still no answer, customer services is really a downside of this platform
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### Author:  [@jgo113](https://community.glideapps.com/u/jgo113)
#### Post date: [March 4, 2022, 8:56pm UTC](https://community.glideapps.com/t/trying-to-submit-a-template/36500/27 "2022-03-04T20:56:58Z")
yes i am waiting months for a response on submitting an app to the platform … customer service is by far my least favorite thing about using glide
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### Author:  [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)
#### Post date: [March 5, 2022, 12:52am UTC](https://community.glideapps.com/t/trying-to-submit-a-template/36500/28 "2022-03-05T00:52:54Z")
Can you help the 2 cases above?
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### Author:  [@jgo113](https://community.glideapps.com/u/jgo113)
#### Post date: [March 6, 2022, 8:20pm UTC](https://community.glideapps.com/t/trying-to-submit-a-template/36500/29 "2022-03-06T20:20:13Z")
yes no ETA has been the standard response i’ve gotten for months
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### Author:  [@Robert\_Petitto](https://community.glideapps.com/u/Robert_Petitto)
#### Post date: [March 6, 2022, 9:30pm UTC](https://community.glideapps.com/t/trying-to-submit-a-template/36500/30 "2022-03-06T21:30:06Z")
Agreed. Only way that I solved the issue was to copy the apps to a new Team folder (really from a Team folder back into My Apps).
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### Author:  [@SantiagoPerez](https://community.glideapps.com/u/SantiagoPerez)
#### Post date: [March 21, 2022, 5:57pm UTC](https://community.glideapps.com/t/trying-to-submit-a-template/36500/31 "2022-03-21T17:57:15Z")
We are still working on a fix for this.
@Fiamma_Panerai @jgo113
In the mean time, please try the workaround that @Robert_Petitto is suggesting here.
> [@Trying to submit a template](https://community.glideapps.com/t/trying-to-submit-a-template/36500/30):
>
> Agreed. Only way that I solved the issue was to copy the apps to a new Team folder (really from a Team folder back into My Apps).
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### Author:  [@Christian\_G](https://community.glideapps.com/u/Christian_G)
#### Post date: [May 2, 2022, 12:59pm UTC](https://community.glideapps.com/t/trying-to-submit-a-template/36500/32 "2022-05-02T12:59:58Z")
A fix should be on its way.
[Previous page](https://community.glideapps.com/t/trying-to-submit-a-template/36500.md?page=1)