# Trying to submit a template
**URL:** https://community.glideapps.com/t/trying-to-submit-a-template/36500
**Category:** Ask for Help
**Created:** [December 30, 2021, 4:08pm UTC](https://community.glideapps.com/t/trying-to-submit-a-template/36500 "2021-12-30T16:08:18Z")
**Posts on this page:** 20
**Page:** 1
### Author:  [@jgo113](https://community.glideapps.com/u/jgo113)
#### Post date: [December 30, 2021, 4:08pm UTC](https://community.glideapps.com/t/trying-to-submit-a-template/36500/1 "2021-12-30T16:08:19Z")
i have competed a tournament app but when i try setting it up for charge the finish button is grayed out. My business is hooked up to stripe and i added the welcome video, am i missing something?
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### Author:  [@Robert\_Petitto](https://community.glideapps.com/u/Robert_Petitto)
#### Post date: [December 30, 2021, 4:18pm UTC](https://community.glideapps.com/t/trying-to-submit-a-template/36500/2 "2021-12-30T16:18:34Z")
I’m not aware of any “finish” button. Can you send a screenshot?
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### Author:  [@jgo113](https://community.glideapps.com/u/jgo113)
#### Post date: [December 30, 2021, 4:20pm UTC](https://community.glideapps.com/t/trying-to-submit-a-template/36500/3 "2021-12-30T16:20:30Z")
next button my apologies
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### Author:  [@Robert\_Petitto](https://community.glideapps.com/u/Robert_Petitto)
#### Post date: [December 30, 2021, 4:22pm UTC](https://community.glideapps.com/t/trying-to-submit-a-template/36500/4 "2021-12-30T16:22:51Z")
Ah…template. Renamed your post. What if you post the long version of the youtube URL instead of the shortened link?
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### Author:  [@jgo113](https://community.glideapps.com/u/jgo113)
#### Post date: [December 30, 2021, 4:25pm UTC](https://community.glideapps.com/t/trying-to-submit-a-template/36500/5 "2021-12-30T16:25:07Z")
still doesn’t work, if i change price to free it will allow me to click next … weird / frustrating
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### Author:  [@Robert\_Petitto](https://community.glideapps.com/u/Robert_Petitto)
#### Post date: [December 30, 2021, 5:28pm UTC](https://community.glideapps.com/t/trying-to-submit-a-template/36500/6 "2021-12-30T17:28:41Z")
This one is beyond my help. Something about your Stripe account is conflicting. Is your Stripe account still in sandbox mode maybe?
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### Author:  [@jgo113](https://community.glideapps.com/u/jgo113)
#### Post date: [December 30, 2021, 5:29pm UTC](https://community.glideapps.com/t/trying-to-submit-a-template/36500/7 "2021-12-30T17:29:36Z")
hmmm how would i know if it’s in sandbox mode … i filled out all information, should be ok
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### Author:  [@kyleheney](https://community.glideapps.com/u/kyleheney)
#### Post date: [December 30, 2021, 7:26pm UTC](https://community.glideapps.com/t/trying-to-submit-a-template/36500/8 "2021-12-30T19:26:10Z")
I think this is the same issue that was identified by another user a few days ago. Maybe @SantiagoPerez can check into it again to see if it’s still an issue.
> [@Submit App template for free only](https://community.glideapps.com/t/submit-app-template-for-free-only/36112/11):
>
> The issue with the search bar has been fixed!
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### Author:  [@SantiagoPerez](https://community.glideapps.com/u/SantiagoPerez)
#### Post date: [December 30, 2021, 8:03pm UTC](https://community.glideapps.com/t/trying-to-submit-a-template/36500/9 "2021-12-30T20:03:57Z")
On Stripe on the right upper corner there is a boolean that says “Test Mode”. Check if that is not activated.
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### Author:  [@jgo113](https://community.glideapps.com/u/jgo113)
#### Post date: [December 30, 2021, 8:48pm UTC](https://community.glideapps.com/t/trying-to-submit-a-template/36500/10 "2021-12-30T20:48:51Z")
still not working
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### Author:  [@SantiagoPerez](https://community.glideapps.com/u/SantiagoPerez)
#### Post date: [December 30, 2021, 10:15pm UTC](https://community.glideapps.com/t/trying-to-submit-a-template/36500/11 "2021-12-30T22:15:28Z")
Try adding the whole YouTube URL.
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### Author:  [@jgo113](https://community.glideapps.com/u/jgo113)
#### Post date: [December 30, 2021, 10:18pm UTC](https://community.glideapps.com/t/trying-to-submit-a-template/36500/12 "2021-12-30T22:18:21Z")
tried … no dice
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### Author:  [@SantiagoPerez](https://community.glideapps.com/u/SantiagoPerez)
#### Post date: [December 30, 2021, 10:24pm UTC](https://community.glideapps.com/t/trying-to-submit-a-template/36500/13 "2021-12-30T22:24:41Z")
Send me that url, please!
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### Author:  [@jgo113](https://community.glideapps.com/u/jgo113)
#### Post date: [December 30, 2021, 10:25pm UTC](https://community.glideapps.com/t/trying-to-submit-a-template/36500/14 "2021-12-30T22:25:48Z")
i can click the next button when i change to free, i don’t think it’s the url but this is it
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### Author:  [@jgo113](https://community.glideapps.com/u/jgo113)
#### Post date: [December 30, 2021, 10:26pm UTC](https://community.glideapps.com/t/trying-to-submit-a-template/36500/15 "2021-12-30T22:26:23Z")
[ ](https://www.youtube.com/watch?v=7FudKx4f09k)
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### Author:  [@SantiagoPerez](https://community.glideapps.com/u/SantiagoPerez)
#### Post date: [December 30, 2021, 10:27pm UTC](https://community.glideapps.com/t/trying-to-submit-a-template/36500/16 "2021-12-30T22:27:45Z")
I am not able to reproduce this.
Try this URL `https://www.youtube.com/watch?v=7FudKx4f09k`
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### Author:  [@jgo113](https://community.glideapps.com/u/jgo113)
#### Post date: [December 30, 2021, 10:33pm UTC](https://community.glideapps.com/t/trying-to-submit-a-template/36500/18 "2021-12-30T22:33:33Z")
still nothing … it’s def something with making it a paid app
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### Author:  [@SantiagoPerez](https://community.glideapps.com/u/SantiagoPerez)
#### Post date: [December 30, 2021, 10:35pm UTC](https://community.glideapps.com/t/trying-to-submit-a-template/36500/19 "2021-12-30T22:35:02Z")
Could you submit a support ticket?
[https://glide-help.zendesk.com/hc/en-us/requests/new](https://glide-help.zendesk.com/hc/en-us/requests/new)
Please make a video of the whole process with the developer console open.
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### Author:  [@jgo113](https://community.glideapps.com/u/jgo113)
#### Post date: [December 30, 2021, 10:36pm UTC](https://community.glideapps.com/t/trying-to-submit-a-template/36500/20 "2021-12-30T22:36:05Z")
i’ve submitted a ticket yes … no word yet, i was hoping it was something simple i just missed
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### Author:  [@Robert\_Petitto](https://community.glideapps.com/u/Robert_Petitto)
#### Post date: [December 31, 2021, 4:35am UTC](https://community.glideapps.com/t/trying-to-submit-a-template/36500/21 "2021-12-31T04:35:42Z")
Ya…can confirm…same thing happening on my end @SantiagoPerez
Only becomes enabled when Price is “free”
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