# Troubleshooting OpenAI Integration **URL:** \ **Category:** Ask for Help\ **Created:** [June 18, 2023, 5:18pm UTC](https://community.glideapps.com/t/troubleshooting-openai-integration/62903 "2023-06-18T17:18:02Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![Mark\_Eden](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/mark_eden/32/340_2.png) [@Mark\_Eden](https://community.glideapps.com/u/Mark_Eden)\ **Post date:** [June 18, 2023, 5:18pm UTC](https://community.glideapps.com/t/troubleshooting-openai-integration/62903/1 "2023-06-18T17:18:02Z")
I’m exploring the exciting options now available in Glide with the OpenAI integration. I have looked at a couple of the demo videos and tried to follow, but I’m running into very basic issues where my OpenAI-sourced columns are not being populated. Are there any troubleshooting options/suggestions (error logs and such) that might help me to understand the problem? Thank you! ---
**Author:** ![nathanaelb](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/nathanaelb/32/43079_2.png) [@nathanaelb](https://community.glideapps.com/u/nathanaelb)\ **Post date:** [June 18, 2023, 6:38pm UTC](https://community.glideapps.com/t/troubleshooting-openai-integration/62903/2 "2023-06-18T18:38:58Z")
Could you check the following: - Did you add OpenAI as a new integration? (We can assume you did if you are seeing the OpenAI computed columns) - Did you set up the API key correctly - Did you specify a payment method for your OpenAI API ---
**Author:** ![system](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/system/32/53398_2.png) [@system](https://community.glideapps.com/u/system)\ **Post date:** [June 19, 2023, 9:56pm UTC](https://community.glideapps.com/t/troubleshooting-openai-integration/62903/3 "2023-06-19T21:56:33Z")
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