# This app has reached its usage limit **URL:** \ **Category:** Ask for Help\ **Created:** [December 27, 2023, 8:59am UTC](https://community.glideapps.com/t/this-app-has-reached-its-usage-limit/69040 "2023-12-27T08:59:27Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![paco.nro.dreamfitnes](https://avatars.discourse-cdn.com/v4/letter/p/eb9ed0/32.png) [@paco.nro.dreamfitnes](https://community.glideapps.com/u/paco.nro.dreamfitnes)\ **Post date:** [December 27, 2023, 8:59am UTC](https://community.glideapps.com/t/this-app-has-reached-its-usage-limit/69040/1 "2023-12-27T08:59:27Z")
Hello, When I try to go into my app, I receive this message: “This app has reached its usage limit”; but I do not understand why, because I have only used less than 300 rows… Could anyone help me with this? Thank you in advance! ---
**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\ **Post date:** [December 27, 2023, 9:11am UTC](https://community.glideapps.com/t/this-app-has-reached-its-usage-limit/69040/2 "2023-12-27T09:11:05Z")
Check your Usage Dashboard. You might have exceeded your Update or User quotas. ---
**Author:** ![paco.nro.dreamfitnes](https://avatars.discourse-cdn.com/v4/letter/p/eb9ed0/32.png) [@paco.nro.dreamfitnes](https://community.glideapps.com/u/paco.nro.dreamfitnes)\ **Post date:** [December 27, 2023, 9:16am UTC](https://community.glideapps.com/t/this-app-has-reached-its-usage-limit/69040/3 "2023-12-27T09:16:10Z")
I don’t have any problems with users, because it is a public app, but in updates I have something weird… it shows 0/1000, but I have updated the app in this month… ![Screenshot 2023-12-27 111452](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/6/f/6f2244cda6bdcb402df4c315493c6baa6f33a74a.png) ---
**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\ **Post date:** [December 27, 2023, 9:26am UTC](https://community.glideapps.com/t/this-app-has-reached-its-usage-limit/69040/4 "2023-12-27T09:26:37Z")
Updates are counted when you add/edit/delete data. Making changes to your App doesn’t consume updates. See more [here](https://www.glideapps.com/docs/reference/account/updates). Anyway, I’m sorry - I don’t see any reason why you would be getting that error. ---
**Author:** ![paco.nro.dreamfitnes](https://avatars.discourse-cdn.com/v4/letter/p/eb9ed0/32.png) [@paco.nro.dreamfitnes](https://community.glideapps.com/u/paco.nro.dreamfitnes)\ **Post date:** [December 27, 2023, 9:32am UTC](https://community.glideapps.com/t/this-app-has-reached-its-usage-limit/69040/5 "2023-12-27T09:32:17Z")
Thank you for your help. Do you know if it is possible to contact with Glide team about this error message? ---
**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\ **Post date:** [December 27, 2023, 9:34am UTC](https://community.glideapps.com/t/this-app-has-reached-its-usage-limit/69040/6 "2023-12-27T09:34:35Z")
As it is Billing related, you can try opening a Billing Enquiry via the Support Page. > **[Support and Help Resources | Glide](https://www.glideapps.com/support)** > > Get the support you need for your Glide no-code app development journey, from FAQs, community forums, and tutorial videos to pre-made templates and documentation. ---
**Author:** ![Glyde123](https://avatars.discourse-cdn.com/v4/letter/g/8797f3/32.png) [@Glyde123](https://community.glideapps.com/u/Glyde123)\ **Post date:** [December 30, 2023, 6:50pm UTC](https://community.glideapps.com/t/this-app-has-reached-its-usage-limit/69040/7 "2023-12-30T18:50:49Z")
I have the same issue. Haven’t done anything with the app but now have this error of “This app has reached its rows limit” when I only have less than 370 rows. ---
**Author:** ![Glyde123](https://avatars.discourse-cdn.com/v4/letter/g/8797f3/32.png) [@Glyde123](https://community.glideapps.com/u/Glyde123)\ **Post date:** [December 30, 2023, 7:13pm UTC](https://community.glideapps.com/t/this-app-has-reached-its-usage-limit/69040/8 "2023-12-30T19:13:31Z")
Looks like this might be the culprit. Not sure how Glide thinks I have over 700 row when I have just 370 rows. Is there a way to correct this in Glide dashboard? ![glide rows2](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/b/d/bd3b7eb5b75aebdea0db23e13e9e31f0d1fe9aac.jpeg) ---
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [December 30, 2023, 11:40pm UTC](https://community.glideapps.com/t/this-app-has-reached-its-usage-limit/69040/9 "2023-12-30T23:40:03Z")
> [@Glyde123](#): > > Looks like this might be the culprit. Not sure how Glide thinks I have over 700 row when I have just 370 rows. Is there a way to correct this in Glide dashboard? What type of backend do you use? Do you have tables that you deemed to be unused in your app? ---
**Author:** ![Glyde123](https://avatars.discourse-cdn.com/v4/letter/g/8797f3/32.png) [@Glyde123](https://community.glideapps.com/u/Glyde123)\ **Post date:** [December 31, 2023, 3:53pm UTC](https://community.glideapps.com/t/this-app-has-reached-its-usage-limit/69040/10 "2023-12-31T15:53:47Z")
Its an Excel file of 373 rows with 3 columns consisting of date, texts, and url link (2 other columns are Favorites and Data Related options). I made a duplicate copy of the app with exact copy of the Excel sheet (see screenshots)…you can see the Excel copy file has much less rows but the original file that I copied from shows 709 rows according to the dashboard. If I go to the app itself on the Data page, this is what it showed (366 rows). ![glide data](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/2/2/228d1a0ab6276c94f5f2c444d963637fedc857e4.jpeg) ![glide rows3](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/9/8/981ab142807d45d249338fc66da4140ba4a834d8.jpeg) ---
**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\ **Post date:** [December 31, 2023, 3:58pm UTC](https://community.glideapps.com/t/this-app-has-reached-its-usage-limit/69040/11 "2023-12-31T15:58:23Z")
Does the Excel sheet contain any empty rows or array formulas? ---
**Author:** ![Glyde123](https://avatars.discourse-cdn.com/v4/letter/g/8797f3/32.png) [@Glyde123](https://community.glideapps.com/u/Glyde123)\ **Post date:** [December 31, 2023, 4:02pm UTC](https://community.glideapps.com/t/this-app-has-reached-its-usage-limit/69040/12 "2023-12-31T16:02:30Z")
Not that I’m aware of. Is there a way to check? ---
**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\ **Post date:** [December 31, 2023, 4:05pm UTC](https://community.glideapps.com/t/this-app-has-reached-its-usage-limit/69040/13 "2023-12-31T16:05:10Z")
If there were array formulas, then presumably you would know about them. To check for empty rows, just scroll to the bottom of the sheet. If there are empty rows, it is advisable to delete them. ---
**Author:** ![Glyde123](https://avatars.discourse-cdn.com/v4/letter/g/8797f3/32.png) [@Glyde123](https://community.glideapps.com/u/Glyde123)\ **Post date:** [December 31, 2023, 4:07pm UTC](https://community.glideapps.com/t/this-app-has-reached-its-usage-limit/69040/14 "2023-12-31T16:07:39Z")
Why would the Glide data page have a different count vs the dashboard count? And if there’s an array or formulas, I would assume that this Glide Data page would reflect that but it doesn’t. ![glide data](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/2/2/228d1a0ab6276c94f5f2c444d963637fedc857e4.jpeg) ---
**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\ **Post date:** [December 31, 2023, 4:10pm UTC](https://community.glideapps.com/t/this-app-has-reached-its-usage-limit/69040/15 "2023-12-31T16:10:15Z")
Yes, that is odd. Is there just a single table that appears in the Glide Data Editor? ---
**Author:** ![Glyde123](https://avatars.discourse-cdn.com/v4/letter/g/8797f3/32.png) [@Glyde123](https://community.glideapps.com/u/Glyde123)\ **Post date:** [December 31, 2023, 4:20pm UTC](https://community.glideapps.com/t/this-app-has-reached-its-usage-limit/69040/16 "2023-12-31T16:20:05Z")
Yes, just a single table in the Glide Data Editor. I also deleted empty rows from the table/sheet and refreshed the app but still getting the same error of “This app has reached its rows limit”. ---
**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\ **Post date:** [December 31, 2023, 4:24pm UTC](https://community.glideapps.com/t/this-app-has-reached-its-usage-limit/69040/17 "2023-12-31T16:24:03Z")
Okay. If there is just a single table, and the row count shown in the Data Editor doesn’t match that shown on the Usage Dashboard, then I’m inclined to think that is a bug. Tagging @NoCodeAndy - he might be able to bring this to the attention of Glide Engineering. Bear in mind the time of year, so don’t expect an instant response 😉 ---
**Author:** ![Glyde123](https://avatars.discourse-cdn.com/v4/letter/g/8797f3/32.png) [@Glyde123](https://community.glideapps.com/u/Glyde123)\ **Post date:** [December 31, 2023, 4:27pm UTC](https://community.glideapps.com/t/this-app-has-reached-its-usage-limit/69040/18 "2023-12-31T16:27:41Z")
Thanks Darren. Appreciate your help and connection to Glide. Have a wonderful New Year! ---
**Author:** ![NoCodeAndy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/nocodeandy/32/62530_2.png) [@NoCodeAndy](https://community.glideapps.com/u/NoCodeAndy)\ **Post date:** [January 5, 2024, 8:33pm UTC](https://community.glideapps.com/t/this-app-has-reached-its-usage-limit/69040/19 "2024-01-05T20:33:51Z")
Thanks for tagging me, @Darren_Murphy! @Glyde123 - I’ve passed this thread along to the team. 👍 ---
**Author:** ![DJP](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/djp/32/62545_2.png) [@DJP](https://community.glideapps.com/u/DJP)\ **Post date:** [January 5, 2024, 9:18pm UTC](https://community.glideapps.com/t/this-app-has-reached-its-usage-limit/69040/20 "2024-01-05T21:18:51Z")
Hello! Could you DM me the email address you use for Glide? I can look into it further [Next page](https://community.glideapps.com/t/this-app-has-reached-its-usage-limit/69040.md?page=2)