# This app has reached its row limit

**URL:** <https://community.glideapps.com/t/this-app-has-reached-its-row-limit/69949>\
**Category:** Report a Bug\
**Created:** [January 24, 2024, 5:53pm UTC](https://community.glideapps.com/t/this-app-has-reached-its-row-limit/69949 "2024-01-24T17:53:18Z")\
**Posts on this page:** 15\
**Page:** 1

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**Author:** ![kurtis\_gear](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/kurtis_gear/32/17938_2.png) [@kurtis\_gear](https://community.glideapps.com/u/kurtis_gear)\
**Post date:** [January 24, 2024, 5:53pm UTC](https://community.glideapps.com/t/this-app-has-reached-its-row-limit/69949/1 "2024-01-24T17:53:18Z")

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Unsure why, paid a past due invoice, that I was unaware of and still persists.

> **[Plainfield Fire](https://7pqni.glideapp.io/dl/783bbb)**

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**Author:** ![nathanaelb](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/nathanaelb/32/43079_2.png) [@nathanaelb](https://community.glideapps.com/u/nathanaelb)\
**Post date:** [January 24, 2024, 6:37pm UTC](https://community.glideapps.com/t/this-app-has-reached-its-row-limit/69949/2 "2024-01-24T18:37:38Z")

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Hi Kurtis, welcome to the community forum 👋

For billing issues the support team at Glide should be able to assist you.

[Glide Support](https://www.glideapps.com/support)

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**Author:** ![kurtis\_gear](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/kurtis_gear/32/17938_2.png) [@kurtis\_gear](https://community.glideapps.com/u/kurtis_gear)\
**Post date:** [January 24, 2024, 6:38pm UTC](https://community.glideapps.com/t/this-app-has-reached-its-row-limit/69949/3 "2024-01-24T18:38:21Z")

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Im not certain it is a billing issue, hence the post here. I was working fine this morning, then all of the sudden started the above.

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**Author:** ![nathanaelb](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/nathanaelb/32/43079_2.png) [@nathanaelb](https://community.glideapps.com/u/nathanaelb)\
**Post date:** [January 24, 2024, 6:43pm UTC](https://community.glideapps.com/t/this-app-has-reached-its-row-limit/69949/4 "2024-01-24T18:43:39Z")

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Your app seems to launch fine.

 ![Screenshot 2024-01-24 at 19.40.23](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/1/8/18c30655ba057172d70272fcce1f3ef548b76e20.png)

You’ll need to share a little more information about your issue, with screenshots. If you have reached row limits, then there was a lot of activity on your application, or you outgrew your current plan, or perhaps the invoice didn’t go through? It’s difficult to say.

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**Author:** ![kurtis\_gear](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/kurtis_gear/32/17938_2.png) [@kurtis\_gear](https://community.glideapps.com/u/kurtis_gear)\
**Post date:** [January 24, 2024, 6:57pm UTC](https://community.glideapps.com/t/this-app-has-reached-its-row-limit/69949/5 "2024-01-24T18:57:10Z")

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![Screenshot 2024-01-24 135621](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/5/1/51ef7245108d9457699395c335ebd39ca0b2a84c.png)

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**Author:** ![nathanaelb](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/nathanaelb/32/43079_2.png) [@nathanaelb](https://community.glideapps.com/u/nathanaelb)\
**Post date:** [January 24, 2024, 6:59pm UTC](https://community.glideapps.com/t/this-app-has-reached-its-row-limit/69949/6 "2024-01-24T18:59:04Z")

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In the dashboard, what does it say in ‘Usage’ section of the team (lower left)? On what plan are you?

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<div class="post-metadata">

**Author:** ![kurtis\_gear](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/kurtis_gear/32/17938_2.png) [@kurtis\_gear](https://community.glideapps.com/u/kurtis_gear)\
**Post date:** [January 24, 2024, 7:00pm UTC](https://community.glideapps.com/t/this-app-has-reached-its-row-limit/69949/7 "2024-01-24T19:00:45Z")

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![Screenshot 2024-01-24 140021](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/7/4/743371e3763a4e7238cacddd9a5e8c8dfb63ca39.png)

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**Author:** ![nathanaelb](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/nathanaelb/32/43079_2.png) [@nathanaelb](https://community.glideapps.com/u/nathanaelb)\
**Post date:** [January 24, 2024, 7:12pm UTC](https://community.glideapps.com/t/this-app-has-reached-its-row-limit/69949/8 "2024-01-24T19:12:40Z")

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You are on a Free (Legacy) plan that offered 3 private users and 10 public users. 39 public users accessed your app in the last 30-day billing cycle so you exceed the plans limits.

Your options are as follows:

- Wait until the end of the billing cycle, especially if it’s around the corner, and avoid going over the limit of 10 public users.
- If you need more than 10 public users (which seems to be the case), then you’ll need to change plans. The new Maker plan could be a good option.

[Here are the details of the new plans](https://www.glideapps.com/pricing).

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<div class="post-metadata">

**Author:** ![kurtis\_gear](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/kurtis_gear/32/17938_2.png) [@kurtis\_gear](https://community.glideapps.com/u/kurtis_gear)\
**Post date:** [January 24, 2024, 7:14pm UTC](https://community.glideapps.com/t/this-app-has-reached-its-row-limit/69949/9 "2024-01-24T19:14:08Z")

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Ok so its a billing thing then, because we are paying even though it says free. Ill wait to here from billing I suppose

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<div class="post-metadata">

**Author:** ![kurtis\_gear](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/kurtis_gear/32/17938_2.png) [@kurtis\_gear](https://community.glideapps.com/u/kurtis_gear)\
**Post date:** [January 24, 2024, 7:14pm UTC](https://community.glideapps.com/t/this-app-has-reached-its-row-limit/69949/10 "2024-01-24T19:14:30Z")

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It was working fine this morning also

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<div class="post-metadata">

**Author:** ![kurtis\_gear](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/kurtis_gear/32/17938_2.png) [@kurtis\_gear](https://community.glideapps.com/u/kurtis_gear)\
**Post date:** [January 24, 2024, 7:14pm UTC](https://community.glideapps.com/t/this-app-has-reached-its-row-limit/69949/11 "2024-01-24T19:14:38Z")

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Thanks!

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<div class="post-metadata">

**Author:** ![nathanaelb](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/nathanaelb/32/43079_2.png) [@nathanaelb](https://community.glideapps.com/u/nathanaelb)\
**Post date:** [January 24, 2024, 7:22pm UTC](https://community.glideapps.com/t/this-app-has-reached-its-row-limit/69949/12 "2024-01-24T19:22:59Z")

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Two remarks:

- You can also have a look at the ‘Billing’ section just below ‘Usage’ (still bottom left), this might give you more insight.
- The name of the team (upper left) says ‘My Apps (Migrate…)’. There used to be a folder called ‘My Apps’ which I believe has been discontinued, the issue might stem from there. Also, I don’t understand what “Migrated” might mean here: is this wording added by Glide, or did someone in your company create another team and migrate/move apps around?

I do think this is a billing-related issue that Glide Support will be able to help you with.

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<div class="post-metadata">

**Author:** ![kurtis\_gear](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/kurtis_gear/32/17938_2.png) [@kurtis\_gear](https://community.glideapps.com/u/kurtis_gear)\
**Post date:** [January 24, 2024, 7:37pm UTC](https://community.glideapps.com/t/this-app-has-reached-its-row-limit/69949/13 "2024-01-24T19:37:39Z")

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It all just showed up so I’m guessing it has something to do with the migration from legacy apps

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<div class="post-metadata">

**Author:** ![nathanaelb](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/nathanaelb/32/43079_2.png) [@nathanaelb](https://community.glideapps.com/u/nathanaelb)\
**Post date:** [January 24, 2024, 7:39pm UTC](https://community.glideapps.com/t/this-app-has-reached-its-row-limit/69949/14 "2024-01-24T19:39:39Z")

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Most probably. Hopefully it’ll be sorted out for you soon.

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<div class="post-metadata">

**Author:** ![system](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/system/32/53398_2.png) [@system](https://community.glideapps.com/u/system)\
**Post date:** [July 22, 2024, 7:40pm UTC](https://community.glideapps.com/t/this-app-has-reached-its-row-limit/69949/15 "2024-07-22T19:40:20Z")

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