# There's a problem Could not getOAuth2TokensForGoogleSheets: undefined **URL:** \ **Category:** Ask for Help\ **Created:** [December 29, 2020, 1:09am UTC](https://community.glideapps.com/t/theres-a-problem-could-not-getoauth2tokensforgooglesheets-undefined/20409 "2020-12-29T01:09:50Z")\ **Posts on this page:** 1\ **Showing post:** 7
**Author:** ![gregcha](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/gregcha/32/18566_2.png) [@gregcha](https://community.glideapps.com/u/gregcha)\ **Post date:** [October 4, 2021, 9:26am UTC](https://community.glideapps.com/t/theres-a-problem-could-not-getoauth2tokensforgooglesheets-undefined/20409/7 "2021-10-04T09:26:41Z")
Hi there, It’s been a while that I haven’t tried to login on my glide back office but wanted to do it this morning since my app seems offline for some reason. Unfortunately there’s no way I can login, I have already tried every single solution suggested by the support doc (multiple times): Multiple browsers (all up to date with latest version) / Enabled 3rd party cookies / Cleared my cache / Used incognito mode / Tried Google signin, email sign-in, etc… None of this is working, I’m either getting a message like the one reported on this thread, on I’m stucked on a “Signing in”. I’m just stucked outside of the product with no possibility to login. I cannot even submit a support request, since this requires a support link URL… Can anyone suggest a way to get into glide? Thanks a lot for your help on this 🙏 I attached some of the error messages I got: ![Capture d’écran 2021-10-04 à 11.16.37](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/0/5/05999a77f0bf5d77759b6bb8103685cdc9fc35e7.jpeg) ![Capture d’écran 2021-10-04 à 11.16.55](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/d/b/dbe5e3fe686ec3a720328eaac2e1fa54a623ec7b.png) ![Capture d’écran 2021-10-04 à 11.17.10](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/8/5/8515dd73e2e3d6bdb1a6e634fbd01b5471e75778.png) --- _[View the full topic](https://community.glideapps.com/t/theres-a-problem-could-not-getoauth2tokensforgooglesheets-undefined/20409)._