# There's a problem Could not getOAuth2TokensForGoogleSheets: undefined

**URL:** <https://community.glideapps.com/t/theres-a-problem-could-not-getoauth2tokensforgooglesheets-undefined/20409>\
**Category:** Ask for Help\
**Created:** [December 29, 2020, 1:09am UTC](https://community.glideapps.com/t/theres-a-problem-could-not-getoauth2tokensforgooglesheets-undefined/20409 "2020-12-29T01:09:50Z")\
**Posts on this page:** 11\
**Page:** 1

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**Author:** ![Muhammad\_iqbal](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/muhammad_iqbal/32/246_2.png) [@Muhammad\_iqbal](https://community.glideapps.com/u/Muhammad_iqbal)\
**Post date:** [December 29, 2020, 1:09am UTC](https://community.glideapps.com/t/theres-a-problem-could-not-getoauth2tokensforgooglesheets-undefined/20409/1 "2020-12-29T01:09:50Z")

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### There’s a problem

Could not getOAuth2TokensForGoogleSheets: undefined

I can’t log in into my glideapps account

why?

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**Author:** ![Wesley\_Freire](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/wesley_freire/32/16918_2.png) [@Wesley\_Freire](https://community.glideapps.com/u/Wesley_Freire)\
**Post date:** [December 29, 2020, 1:11am UTC](https://community.glideapps.com/t/theres-a-problem-could-not-getoauth2tokensforgooglesheets-undefined/20409/2 "2020-12-29T01:11:57Z")

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I’m having the same problem… I’m waiting for a solve.

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**Author:** ![carlos\_lara](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/carlos_lara/32/18866_2.png) [@carlos\_lara](https://community.glideapps.com/u/carlos_lara)\
**Post date:** [December 29, 2020, 1:46am UTC](https://community.glideapps.com/t/theres-a-problem-could-not-getoauth2tokensforgooglesheets-undefined/20409/3 "2020-12-29T01:46:01Z")

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Same as the bros above.

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**Author:** ![congo2r](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/congo2r/32/18700_2.png) [@congo2r](https://community.glideapps.com/u/congo2r)\
**Post date:** [December 29, 2020, 1:57am UTC](https://community.glideapps.com/t/theres-a-problem-could-not-getoauth2tokensforgooglesheets-undefined/20409/4 "2020-12-29T01:57:13Z")

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same same 🥴

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**Author:** ![Jahi\_Jones](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jahi_jones/32/17842_2.png) [@Jahi\_Jones](https://community.glideapps.com/u/Jahi_Jones)\
**Post date:** [February 18, 2021, 11:18pm UTC](https://community.glideapps.com/t/theres-a-problem-could-not-getoauth2tokensforgooglesheets-undefined/20409/5 "2021-02-18T23:18:16Z")

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Did anyone ever get a solution for this error. Im currently getting the same error message and have no clue on how I should about resolving it.

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**Author:** ![Mishta\_P](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/mishta_p/32/16900_2.png) [@Mishta\_P](https://community.glideapps.com/u/Mishta_P)\
**Post date:** [February 18, 2021, 11:19pm UTC](https://community.glideapps.com/t/theres-a-problem-could-not-getoauth2tokensforgooglesheets-undefined/20409/6 "2021-02-18T23:19:04Z")

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> [@rotating\_light February 17, 2021 Outage | Tracking thread](https://community.glideapps.com/t/glide-outage-tracking-thread/23025/2):
>
> ` You may add your issues down below or add them in the wiki slight_smile & Adding informations in the timeline may help other users dealing with the same issue. ` TIMELINE arrow_down Updates: 21:43Z - First user reporting an issue with login 21:53Z - Statment by @Jason There is an outage ongoing. We are in an emergency call already addressing it. 21:54Z - Glide is aware of the issue and is actively investigating 21:54Z - Announcement by Glide : Glide is currently experiencing an ou…

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**Author:** ![gregcha](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/gregcha/32/18566_2.png) [@gregcha](https://community.glideapps.com/u/gregcha)\
**Post date:** [October 4, 2021, 9:26am UTC](https://community.glideapps.com/t/theres-a-problem-could-not-getoauth2tokensforgooglesheets-undefined/20409/7 "2021-10-04T09:26:41Z")

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Hi there,

It’s been a while that I haven’t tried to login on my glide back office but wanted to do it this morning since my app seems offline for some reason. Unfortunately there’s no way I can login, I have already tried every single solution suggested by the support doc (multiple times):

Multiple browsers (all up to date with latest version) / Enabled 3rd party cookies / Cleared my cache / Used incognito mode / Tried Google signin, email sign-in, etc…

None of this is working, I’m either getting a message like the one reported on this thread, on I’m stucked on a “Signing in”. I’m just stucked outside of the product with no possibility to login. I cannot even submit a support request, since this requires a support link URL…

Can anyone suggest a way to get into glide? Thanks a lot for your help on this 🙏

I attached some of the error messages I got:

 ![Capture d’écran 2021-10-04 à 11.16.37](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/0/5/05999a77f0bf5d77759b6bb8103685cdc9fc35e7.jpeg)  
 ![Capture d’écran 2021-10-04 à 11.16.55](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/d/b/dbe5e3fe686ec3a720328eaac2e1fa54a623ec7b.png)  
 ![Capture d’écran 2021-10-04 à 11.17.10](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/8/5/8515dd73e2e3d6bdb1a6e634fbd01b5471e75778.png)

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**Author:** ![gregcha](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/gregcha/32/18566_2.png) [@gregcha](https://community.glideapps.com/u/gregcha)\
**Post date:** [October 4, 2021, 9:29am UTC](https://community.glideapps.com/t/theres-a-problem-could-not-getoauth2tokensforgooglesheets-undefined/20409/8 "2021-10-04T09:29:33Z")

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OK my bad, seems I’m not the only one experiencing issues, here is the dedicated thread: [Connection issues - #22 by StephanGarcia](https://community.glideapps.com/t/connection-issues/32621/22)

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**Author:** ![Omer\_Nava](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/omer_nava/32/44936_2.png) [@Omer\_Nava](https://community.glideapps.com/u/Omer_Nava)\
**Post date:** [July 13, 2022, 3:52pm UTC](https://community.glideapps.com/t/theres-a-problem-could-not-getoauth2tokensforgooglesheets-undefined/20409/9 "2022-07-13T15:52:12Z")

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Hey buddy, quick question.  
Did you fix that promeblem? Cause I couldn’t

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**Author:** ![Vitor\_Guimaraes](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/vitor_guimaraes/32/39703_2.png) [@Vitor\_Guimaraes](https://community.glideapps.com/u/Vitor_Guimaraes)\
**Post date:** [July 13, 2022, 7:48pm UTC](https://community.glideapps.com/t/theres-a-problem-could-not-getoauth2tokensforgooglesheets-undefined/20409/10 "2022-07-13T19:48:16Z")

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Today, 13/07/22 having same issue

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**Author:** ![Omer\_Nava](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/omer_nava/32/44936_2.png) [@Omer\_Nava](https://community.glideapps.com/u/Omer_Nava)\
**Post date:** [July 13, 2022, 10:41pm UTC](https://community.glideapps.com/t/theres-a-problem-could-not-getoauth2tokensforgooglesheets-undefined/20409/11 "2022-07-13T22:41:13Z")

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Me too.
