# There is an issue with the Google Sheets settings while using Glide

**URL:** https://community.glideapps.com/t/there-is-an-issue-with-the-google-sheets-settings-while-using-glide/75932
**Category:** Ask for Help
**Created:** [August 28, 2024, 3:10am UTC](https://community.glideapps.com/t/there-is-an-issue-with-the-google-sheets-settings-while-using-glide/75932 "2024-08-28T03:10:09Z")
**Posts on this page:** 5
**Page:** 1

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### Author: ![mjyoung0992](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/mjyoung0992/32/79067_2.png) [@mjyoung0992](https://community.glideapps.com/u/mjyoung0992)
#### Post date: [August 28, 2024, 3:10am UTC](https://community.glideapps.com/t/there-is-an-issue-with-the-google-sheets-settings-while-using-glide/75932/1 "2024-08-28T03:10:09Z")

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1. That’s an error.

I am encountering an error with the message:

“We’re sorry, but you do not have access to this page. That’s all we know.”

I have attached a screenshot for your reference. Thank you.

 ![KakaoTalk_20240827_150701937](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/3/5/353adf8ec33104a21ca626c3696d8ed632010841.png)

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### Author: ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)
#### Post date: [August 28, 2024, 3:10am UTC](https://community.glideapps.com/t/there-is-an-issue-with-the-google-sheets-settings-while-using-glide/75932/2 "2024-08-28T03:10:50Z")

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- Sign out of Glide
- Sign out of Google
- Delete all cookies
- Try again.

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### Author: ![mjyoung0992](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/mjyoung0992/32/79067_2.png) [@mjyoung0992](https://community.glideapps.com/u/mjyoung0992)
#### Post date: [August 29, 2024, 7:10am UTC](https://community.glideapps.com/t/there-is-an-issue-with-the-google-sheets-settings-while-using-glide/75932/3 "2024-08-29T07:10:13Z")

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The issue still hasn’t been resolved.

When trying to create a new app in Glide based on Google Sheets,  
I encounter a 403 error, similar to the one in the screenshot.

 ![KakaoTalk_20240829_154719429](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/f/4/f480b588955b1a94225ef4e1b7e567fac58e8d4f.png)  
 ![KakaoTalk_20240829_155141340](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/5/8/58bc5ef0395e0da1c243f3ded7e801c8d6d4863f.png)

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<div class="post-metadata">

### Author: ![mjyoung0992](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/mjyoung0992/32/79067_2.png) [@mjyoung0992](https://community.glideapps.com/u/mjyoung0992)
#### Post date: [August 29, 2024, 7:59am UTC](https://community.glideapps.com/t/there-is-an-issue-with-the-google-sheets-settings-while-using-glide/75932/4 "2024-08-29T07:59:23Z")

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After trying again, it works fine now.

 ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/5/e/5e87037dfc54a408f1fd3779072a8d679584c44e.jpeg)

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<div class="post-metadata">

### Author: ![system](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/system/32/53398_2.png) [@system](https://community.glideapps.com/u/system)
#### Post date: [September 5, 2024, 8:00am UTC](https://community.glideapps.com/t/there-is-an-issue-with-the-google-sheets-settings-while-using-glide/75932/5 "2024-09-05T08:00:07Z")

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