# The signature field cannot be used

**URL:** <https://community.glideapps.com/t/the-signature-field-cannot-be-used/80645>\
**Category:** Ask for Help\
**Created:** [March 11, 2025, 7:38pm UTC](https://community.glideapps.com/t/the-signature-field-cannot-be-used/80645 "2025-03-11T19:38:23Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![Jesbu](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jesbu/32/70896_2.png) [@Jesbu](https://community.glideapps.com/u/Jesbu)\
**Post date:** [March 11, 2025, 7:38pm UTC](https://community.glideapps.com/t/the-signature-field-cannot-be-used/80645/1 "2025-03-11T19:38:23Z")

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Hello everyone, on this occasion I ask for your kind help to find out if there is any problem with the signature field in GLIDE since when using it and clicking the “done” button, nothing happens. I tried to look at the templates and the same thing happens, thank you very much.

 ![Sin título](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/d/6/d6e067dfbcd48f383cc6ed8ad8bb1f5ebb664adf.png)

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**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [March 12, 2025, 12:36am UTC](https://community.glideapps.com/t/the-signature-field-cannot-be-used/80645/2 "2025-03-12T00:36:45Z")

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I see your “Listo” button seems to be deactivated. Is it clickable at all?

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**Author:** ![Jesbu](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jesbu/32/70896_2.png) [@Jesbu](https://community.glideapps.com/u/Jesbu)\
**Post date:** [March 12, 2025, 11:15pm UTC](https://community.glideapps.com/t/the-signature-field-cannot-be-used/80645/3 "2025-03-12T23:15:11Z")

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Yes, you can click on it. In fact, when I click on it, it no longer lets me save the signature. Any ideas?

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**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [March 12, 2025, 11:54pm UTC](https://community.glideapps.com/t/the-signature-field-cannot-be-used/80645/4 "2025-03-12T23:54:13Z")

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Can you record a video of the problem? Thank you.

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**Author:** ![Jesbu](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jesbu/32/70896_2.png) [@Jesbu](https://community.glideapps.com/u/Jesbu)\
**Post date:** [March 13, 2025, 12:20am UTC](https://community.glideapps.com/t/the-signature-field-cannot-be-used/80645/5 "2025-03-13T00:20:05Z")

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Yes Thank you.

> **[20250312\_181438.mp4](https://drive.google.com/file/d/1PCyfzupZoWloobwL5r9whndAGg2C9WIK/view?usp=sharing)**
>
> Google Drive file.

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**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [March 13, 2025, 12:23am UTC](https://community.glideapps.com/t/the-signature-field-cannot-be-used/80645/6 "2025-03-13T00:23:16Z")

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What plan are you on? Can you check your usage/billing for the team to see if you have file storage/updates left?

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**Author:** ![Jesbu](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jesbu/32/70896_2.png) [@Jesbu](https://community.glideapps.com/u/Jesbu)\
**Post date:** [March 13, 2025, 12:31am UTC](https://community.glideapps.com/t/the-signature-field-cannot-be-used/80645/7 "2025-03-13T00:31:32Z")

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Its Legacy Free

 ![Sin título](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/3/8/38dc4348fb21764ee687f07359ee815c053a6a20.png)

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**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [March 13, 2025, 12:37am UTC](https://community.glideapps.com/t/the-signature-field-cannot-be-used/80645/8 "2025-03-13T00:37:15Z")

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![CleanShot 2025-03-13 at 07.36.53](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/f/6/f65460f4e9ccf69d05f30ae8b43ef42db261c0a9.png)

That might be because it’s not available on Legacy Free.

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**Author:** ![Jesbu](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jesbu/32/70896_2.png) [@Jesbu](https://community.glideapps.com/u/Jesbu)\
**Post date:** [March 13, 2025, 12:41am UTC](https://community.glideapps.com/t/the-signature-field-cannot-be-used/80645/9 "2025-03-13T00:41:19Z")

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Oh, I wasn’t aware of that, thank you so much for your kind help.