# The screen of validate custom domain is empty

**URL:** https://community.glideapps.com/t/the-screen-of-validate-custom-domain-is-empty/66979
**Category:** Report a Bug
**Created:** [October 14, 2023, 8:08pm UTC](https://community.glideapps.com/t/the-screen-of-validate-custom-domain-is-empty/66979 "2023-10-14T20:08:18Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![Alejandro\_Velasquez](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/alejandro_velasquez/32/65262_2.png) [@Alejandro\_Velasquez](https://community.glideapps.com/u/Alejandro_Velasquez)
#### Post date: [October 14, 2023, 8:08pm UTC](https://community.glideapps.com/t/the-screen-of-validate-custom-domain-is-empty/66979/1 "2023-10-14T20:08:18Z")

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**My App/Pages support link:**  
[https://go.glideapps.com/support/89b0ea4e-7ce6-44ce-9dd8-77765c38930b](https://go.glideapps.com/support/89b0ea4e-7ce6-44ce-9dd8-77765c38930b)

**Describe the bug:**  
The screen where the DNS setup is verified does not shows any message and it wont allow me to continue.

**Expected behavior:**  
To get verified or receive an error message

**How to replicate:**

- Clicked on Share button, Domain tab, Configre button.
- Wrote my custom domain, Next
- Copy the txt and cname on my dns
- Next to the verify screen

**Link to demo recording (optional):**

> **[error glide dns.mp4](https://drive.google.com/file/d/13OL82uXA6OTRgdDWvCkVix_V3yrj5Q9f/view?usp=sharing)**
>
> Google Drive file.

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### Author: ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)
#### Post date: [October 14, 2023, 11:56pm UTC](https://community.glideapps.com/t/the-screen-of-validate-custom-domain-is-empty/66979/2 "2023-10-14T23:56:20Z")

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> [@Custom Domain - Step 3 is blank](https://community.glideapps.com/t/custom-domain-step-3-is-blank/66659/3):
>
> UPDATE: It seems to be a visual bug only, as the Step 2 also disappears when you click Back. @shane90 Once you have added the records in your registrar, click Verify (I clicked several times but I am sure once is enough smiley ), close the wizard and wait. Eventually, the Domain tab of the Share popup still shows the custom domain so it is still working in the backend. Hope that helps

Can you check this answer and the thread to see if it helps?

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### Author: ![Alejandro\_Velasquez](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/alejandro_velasquez/32/65262_2.png) [@Alejandro\_Velasquez](https://community.glideapps.com/u/Alejandro_Velasquez)
#### Post date: [October 17, 2023, 3:34am UTC](https://community.glideapps.com/t/the-screen-of-validate-custom-domain-is-empty/66979/3 "2023-10-17T03:34:23Z")

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Thank you for answering, I don’t think it’s just a visual bug, I think it’s functional too because it won’t complete the verification process, I repeated the process a few days latter and the custom domain is not working.

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### Author: ![system](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/system/32/53398_2.png) [@system](https://community.glideapps.com/u/system)
#### Post date: [October 24, 2023, 3:35am UTC](https://community.glideapps.com/t/the-screen-of-validate-custom-domain-is-empty/66979/4 "2023-10-24T03:35:17Z")

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